Catamount Ski Resort Verified
Skiing Facilities
Assistant Tubing Park Manager
South Egremont, MAOnsiteFull TimeManager / Head$21–$23 /hrPosted 1 month ago
Required skills
- snow tubing park
- guest experience
- safety standards
- guest conduct policies
- ticketing platform
- cash drawer
- employee check-out reports
- lift operation
- guest spacing
- ticket window
Nice to have
- team management
- communication skills
- driver's license
- reliable transportation
- outdoor work
- customer-facing role
Role summary
Seeking an Assistant Tubing Park Manager to oversee daily operations of a snow tubing park, ensuring a fun, safe, and organized guest experience. Responsibilities include managing guest flow, enforcing safety standards, maintaining equipment, and assisting with staff scheduling and training. The role involves hands-on work in various park functions, including ticket sales, lift operation, and guest assistance. Requires the ability to work outdoors in all weather conditions and lift up to 50 pounds. Prior management or customer-facing experience is preferred.
- Report directly to the snowtubing manager
- Manage day-to-day operations of the snow tubing park ensuring a fun, safe and well-organized guest experience
- Assist in scheduling, interviewing and training as needed
- Ensure all tubing equipment including tubes, tow conveyors, mats and safety netting is properly maintained and inspected
- Enforce safety standards and guest conduct policies
- Monitor and adjust guest flow, capacity, and wait times to optimize the tubing experience
- Respond promptly to guest and employee concerns, incidents and emergencies within the tubing park
- Utilize our ticketing platform to sell tickets, manage a cash drawer and do employee check-out reports
- Work in any and all roles at the snow tubing park, including running the lift, spacing guests at the bottom of the lift, sending guests down the hill, controlling traffic at the bottom of the hill and running the ticket window
- Ability to work outdoors in all weather conditions
- Ability to lift up to 50 pounds
- Ability to walk, stand and perform physical tasks for extended periods
- Prior experience managing a team is preferred, but we are willing to train the right candidate
- Strong leadership and communication skills
- Driver's license and reliable mode of transportation
- Prior experience working outside and/or working in a customer-facing role
- Open availability during all holiday periods, which includes December 19th - January 3rd, January 16th -18th, and February 13th - 21st
