CBL Solutions Verified
Information Technology, IT Consulting, Managed Services
Zscaler & Proofpoint Security Engineer
Calgary, Alberta, CanadaOnsiteContractPosted 2 months ago
Role summary
This role is responsible for designing, implementing, and operating Zscaler and Proofpoint security solutions within a Zero Trust framework. Key responsibilities include administering ZIA, ZPA, and various Proofpoint platforms (Email Protection, TAP, DLP, Threat Response) to defend against advanced threats like phishing, malware, and data exfiltration. The engineer will manage user and policy onboarding, tune security controls, and respond to incidents. Integration with SIEM/SOAR tools, policy optimization, and providing L3 support are also critical. The role requires developing technical documentation and acting as a subject matter expert to advise leadership on security enhancements and risk reduction strategies.
Job Description
:
- Design, implement, and operate Zscaler solutions (ZIA, ZPA) as part of a Zero Trust security architecture, including policy configuration, access control, and traffic inspection.
- Administer and optimize Proofpoint security platforms (Email Protection, TAP, DLP, Threat Response) to protect against phishing, malware, BEC, and data exfiltration threats.
- Own end to end onboarding and tuning of users, applications, and policies across both Zscaler and Proofpoint environments, ensuring performance, security, and user experience balance.
- Investigate and respond to security incidents originating from Zscaler and Proofpoint alerts, including root cause analysis and remediation in collaboration with SOC teams.
- Integrate Zscaler and Proofpoint with SIEM/SOAR tools (e.g., Splunk, Microsoft Sentinel) for centralized monitoring, correlation, and automated response.
- Lead policy reviews, optimization, and hygiene—continuously refining URL filtering, sandboxing, email security rules, and DLP controls based on threat trends.
- Support enterprise initiatives such as cloud migration, remote workforce enablement, and M&A by aligning Zscaler and Proofpoint controls with evolving business needs.
- Provide hands on troubleshooting and L3 support for complex Zscaler and Proofpoint issues, including traffic flow analysis, email trace investigations, and vendor escalation.
- Develop and maintain technical documentation, runbooks, and knowledge transfer artifacts for steady state operations and support teams.
- Act as the subject matter expert and advisor to security leadership, providing recommendations on platform enhancements, risk reduction, and roadmap improvements across Zscaler and Proofpoint.
