Zscaler & Proofpoint Security Engineer
Role summary
This role is for a hands-on Zscaler and Proofpoint Security Engineer responsible for designing, implementing, and operating Zscaler (ZIA, ZPA) and Proofpoint (Email Protection, TAP, DLP, Threat Response) solutions. The engineer will manage user and policy onboarding, tune security controls, and respond to incidents. Key responsibilities include integrating with SIEM/SOAR tools, leading policy reviews, providing L3 support, developing documentation, and advising security leadership on platform enhancements and risk reduction. The position requires deep expertise in both Zscaler and Proofpoint platforms to protect against advanced threats and support enterprise security initiatives.
Role: Zscaler & Proofpoint Security Engineer (Hands‑on Expert)
Location: Calgary, AB
Contract
Job Description – Zscaler & Proofpoint Security Engineer (Hands‑on Expert)
• Design, implement, and operate Zscaler solutions (ZIA, ZPA) as part of a Zero Trust security architecture, including policy configuration, access control, and traffic inspection.
• Administer and optimize Proofpoint security platforms (Email Protection, TAP, DLP, Threat Response) to protect against phishing, malware, BEC, and data exfiltration threats.
• Own end‑to‑end onboarding and tuning of users, applications, and policies across both Zscaler and Proofpoint environments, ensuring performance, security, and user experience balance.
• Investigate and respond to security incidents originating from Zscaler and Proofpoint alerts, including root‑cause analysis and remediation in collaboration with SOC teams.
• Integrate Zscaler and Proofpoint with SIEM/SOAR tools (e.g., Splunk, Microsoft Sentinel) for centralized monitoring, correlation, and automated response.
• Lead policy reviews, optimization, and hygiene—continuously refining URL filtering, sandboxing, email security rules, and DLP controls based on threat trends.
• Support enterprise initiatives such as cloud migration, remote workforce enablement, and M&A by aligning Zscaler and Proofpoint controls with evolving business needs.
• Provide hands‑on troubleshooting and L3 support for complex Zscaler and Proofpoint issues, including traffic flow analysis, email trace investigations, and vendor escalation.
• Develop and maintain technical documentation, runbooks, and knowledge transfer artifacts for steady‑state operations and support teams.
• Act as the subject‑matter expert and advisor to security leadership, providing recommendations on platform enhancements, risk reduction, and roadmap improvements across Zscaler and Proofpoint
