Zscaler & Proofpoint Security Engineer
Role summary
This role is for a hands-on Zscaler & Proofpoint Security Engineer responsible for designing, implementing, and operating Zscaler solutions (ZIA, ZPA) within a Zero Trust framework. The engineer will also administer and optimize Proofpoint security platforms to combat advanced threats like phishing, malware, BEC, and data exfiltration. Key responsibilities include end-to-end ownership of user and policy onboarding, tuning, incident investigation, and response, as well as integration with SIEM/SOAR tools. The role requires continuous policy refinement, support for enterprise initiatives, L3 troubleshooting, documentation, and acting as a subject matter expert for security leadership.
Role: Zscaler & Proofpoint Security Engineer (Hands‑on Expert)
Location: Hybrid 3 days - Calgary , AB
Contract
Job Description
- Design, implement, and operate Zscaler solutions (ZIA, ZPA) as part of a Zero Trust security architecture, including policy configuration, access control, and traffic inspection.
- Administer and optimize Proofpoint security platforms (Email Protection, TAP, DLP, Threat Response) to protect against phishing, malware, BEC, and data exfiltration threats.
- Own end‑to‑end onboarding and tuning of users, applications, and policies across both Zscaler and Proofpoint environments, ensuring performance, security, and user experience balance.
- Investigate and respond to security incidents originating from Zscaler and Proofpoint alerts, including root‑cause analysis and remediation in collaboration with SOC teams.
- Integrate Zscaler and Proofpoint with SIEM/SOAR tools (e.g., Splunk, Microsoft Sentinel) for centralized monitoring, correlation, and automated response.
- Lead policy reviews, optimization, and hygiene—continuously refining URL filtering, sandboxing, email security rules, and DLP controls based on threat trends.
- Support enterprise initiatives such as cloud migration, remote workforce enablement, and M&A by aligning Zscaler and Proofpoint controls with evolving business needs.
- Provide hands‑on troubleshooting and L3 support for complex Zscaler and Proofpoint issues, including traffic flow analysis, email trace investigations, and vendor escalation.
- Develop and maintain technical documentation, runbooks, and knowledge transfer artifacts for steady‑state operations and support teams.
- Act as the subject‑matter expert and advisor to security leadership, providing recommendations on platform enhancements, risk reduction, and roadmap improvements across Zscaler and Proofpoint.
