Clinical Support Specialist
Required skills
- High School diploma
- GED
- insurance
- medical billing
- scheduling
- detail oriented
- organized
- lifting
- bending
- pushing
Role summary
The Center for Disability Services is seeking a Clinical Support Specialist to provide excellent customer service and administrative support. Responsibilities include billing, tracking insurance requirements, master scheduling, supporting clinicians with documentation and prior authorizations, managing calls, and assisting with patient handling and clinical space organization. This role requires a High School diploma or GED, familiarity with insurance and medical billing, and scheduling in an EMR system. The position involves routine physical tasks including lifting up to 75-150 lbs.
Where people get better at life!
Join us in our mission to make a difference and shape a more inclusive future.
The Center for Disability Services offers hope, innovation and achievement to the people we support.For 80 years, we have been one of upstate New York’s largest providers of programs and services for individuals who have disabilities. Many of the innovative programs and vital services that we offer are not available elsewhere.
Responsibilities:
- Will provide excellent customer service to patients and with providers and will perform multiple administrative support functions including billing and tracking of insurance/funding requirements, master scheduling for new evaluations and daily appointments.
- Supports the clinicians with day-to-day monitoring and tracking of documentation, scheduling needs, and prior authorizations for service.
- Performs administrative support functions including but not limited to: confirmation calls, patient enrollment, scheduling and tracking of insurance requirements, managing practice incoming and outgoing calls, and customer service requests.
- Supports clinical practice and providers in relation to lifting, transfers, assisting in clinical sessions, maintaining clinical space and equipment as well as equipment logs, and need for repairs and or routine service. Responsible for overall cleanliness and organization of clinical space.
- Reports to Director of Clinical Services.
- High School diploma or GED required.
- Familiarity w/ insurance and medical billing, as well as scheduling in the Electronic Medical
Record (EMR) - Detail oriented, organized and able to work independently
- Must be at least 18 years old to apply for this position
- Position requires routine lifting, bending, pushing, pulling in the course of handling files and
supplies, and patients/equipment up to 75-150 lbs
At The Center for Disability Services, we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our employees and the people we support. We are proud to be an Equal Opportunity Employer and do not discriminate against any protected class of job applicant or employee in our employment practices.
Compensation Range:
$18.26 - $21.20Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Savings Plan
- EAP (Employee Assistance Program)
- Generous Paid Time Off (PTO)
- Tuition Reimbursement
- Early Access to Pay with RAIN
- Public Service Loan Forgiveness (PSLF)
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