Banking Center Manager - Midtown/Westport
Required skills
- Banking
- Retail Operations
- Sales
- Profitability
- MS Office
- Excel
- PowerPoint
- Business Acumen
- Spanish Speaking
Nice to have
- Bilingual
- Deposit Goals
- Savings Goals
- Loan Referral Goals
- Customer Retention
- Training Facilitation
Role summary
Central Bank is seeking a Banking Center Manager for its Midtown/Westport location. This role is responsible for the overall profitability and efficient operation of the banking center, including achieving annual deposit, savings, loan referral, and customer retention goals. The manager will establish and implement sales and marketing plans, hire, develop, and motivate associates, and build external community relationships. Key responsibilities include ensuring adherence to security and operating procedures, conducting sales development activities, and fostering a positive, service-oriented environment. A Bachelor's degree in Business, Accounting, Finance, or a related field is required, along with a minimum of 2 years of banking or retail operations experience and demonstrated management success. Proficiency in MS Office and strong analytical, communication, and leadership skills are essential. Spanish speaking is highly preferred.
What You’ll Do:
- Responsible for the overall profitability and efficient operation of the banking center.
- Commits to annual deposit, savings, loan referral, and customer retention goals for the banking center.
- Establishes and implements an annual sales and marketing plan to achieve targeted goals.
- Responsible for hiring, developing and motivating associates ensuring all associates are service and focused.
- Responsible for building and maintaining relationships with external stakeholders within our communities.
- Ensures adherence to established security procedures and reporting requirements, and ensures that personnel comply with established bank operating procedures and practices.
- Responsible for sales development activities including incentive program training, referral training, product and services coaching and other activities.
- Creates a FUN and SPIRITED environment to ensure that quality service is provided, sales goals are met, and operations and accounting requirements are satisfied.
- Sets a professional example for the associates in all areas providing for a Legendary Experience.
Central Bank Offers This:
- Competitive compensation that includes base salary plus bonus, tailored to your experience and skills.
- Comprehensive Benefits – Medical, dental, and vision coverage, plus company-paid life insurance
- 401(k) Savings Plan with company contributions:
- Automatic 4% company contribution—no employee contribution required.
- 50% match on the first 6% you contribute.
- 18 Days of Paid-Time Off (PTO), Birthday PTO Day, and 11 paid federal bank holidays annually!
- Tuition Reimbursement to help you pursue your educational goals and career advancement.
- Career Growth: We’re proud of our "promote from within" philosophy.
About Central Bank
At Central Bank of the Midwest, our roots run deep in the communities that define our footprint and the ones that shape our culture. Some are defined by geography, while others bring us together through shared experience, values, lifestyle or goals.
Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture, experience, thought and values to create better conversations – and thus – better decisions around the most important issues we face as an organization and community of professionals.
Central Bank of the Midwest is committed to building an inclusive culture that opens a world of opportunity for our team, customers, and every community within our reach. We embrace people and opportunities, engage with our time, talent and resources, and elevate relationships through added value. With a shared commitment to our core values, we RISE together! We RISE by lifting others. These words provide a benchmark for our motives, and compass to guide our words and actions. We pledge to create and sustain a culture of belonging, where we can learn, understand and support the differences that make us better – together.
QualificationsYou’ve Got This:
- Spanish Speaking / Bilingual Highly Preferred
- Minimum of 2 years Banking or Retail Operations experience, Management experience with demonstrated results
- Excellent written, interpersonal, communication and presentation skills.
- Proficient in MS Office, Word, Excel, PowerPoint
- Highly organized; solid time management skills,
- Must be able to read/analyze/interpret data into executable plans that drive business outcomes
- Strong follow-up and excellent client-facing skills.
- Public speaking or training facilitation experience
- Ability to juggle multiple issues simultaneously and prioritize needs of the business.
- Professional, results-driven attitude and flexibility to work in different environments
- Ability to collaborate with associates and leaders in all levels of the organization
- Strong business acumen, facilitation and group leadership skills
- Skilled relationship and rapport building skills
- Bachelor’s degree in Business, Accounting, Finance, or related field experience
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