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Luxury Goods & Jewelry, Fashion, Retail

CHANEL Counter Manager

Toronto, ONOnsiteFull TimeManager / HeadPosted 1 month ago

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Required skills

  • Sales Goals
  • Clienteling
  • Client Experience
  • Sales Volume
  • Customer Service
  • Consultations
  • Selling Skills
  • Customer Base Growth

Nice to have

  • Fragrance & Beauty

Role summary

CHANEL is seeking a Counter Manager to embody brand values by creating unique client experiences at Shoppers Drug Mart, Yonge & Eglinton. This permanent, full-time role focuses on generating maximum sales volume through superior client service, consultations, and relationship building. The ideal candidate will achieve sales goals, expand the customer base, and deliver the ultimate luxury client experience, contributing to a culture of inclusivity and personal growth.

CHANEL Counter Manager


Location: Shoppers Drug Mart, Yonge & Eglinton

Reports to: Territory Manager

Contract: Permanent, full-time (30 hours/week)


Your role at Chanel:


As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.


What impact you can create at Chanel:


You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.


What you will bring to the role:


  • You will provide superior client service by demonstrating interest, courtesy and sincerity;
  • You will extend exceptional client care to every customer through consultations;
  • You will use your selling skills that relates to customer needs;
  • You will achieve sales goals planned for the year for your Fragrance & Beauty account;
  • You will increase the customer base and build business for the future;
  • You will build strong in-store business relationships through effective communication.

You are energised by:


  • Providing the Chanel ultimate luxury client experience;
  • Achieving sales plan.

What you would gain from this experience:


  • Gratification in offering a unique client experience.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

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