
Fleet & Technical Services Coordinator
Required skills
- trucking
- automotive
- fleet
- equipment service
- technical processes
- service coordination
- operational efficiency
- reefer technicians
- shop personnel
- equipment issues
Nice to have
- interest in technical processes
- take ownership
Role summary
Seeking a Fleet & Technical Services Coordinator to support trucking and refrigeration operations. Responsibilities include coordinating with technicians and service providers, managing warranty claims, tracking repairs, maintaining records, and preparing reports. Requires experience in fleet or equipment service, basic understanding of mechanical systems, strong coordination and communication skills, and proficiency with Microsoft Office. This role acts as a liaison between technical teams and corporate departments, ensuring operational efficiency and timely issue resolution.
We are seeking a hands-on and proactive Fleet & Technical Services Coordinator to support our senior team with truck, trailer, and refrigeration-related operations. This position will act as a liaison between reefer technicians, shop personnel, and corporate teams, providing technical, administrative, and operational support.
The ideal candidate will have some exposure to the trucking, automotive, fleet, or equipment service industry, along with an interest in technical processes, service coordination, and operational efficiency.
Responsibilities-:
- Technical & Reefer Operations Support
- Coordinate with reefer technicians and shop personnel on equipment issues, service requirements, and repair priorities.
- Assist with monitoring reefer operations, including temperature requirements, readings, sensor checks, and equipment concerns.
- Act as a communication link between technical teams and corporate departments to ensure timely updates and follow-ups.
- Service Coordination & Warranty Support
- Coordinate warranty claims and follow up with manufacturers, dealerships, and service providers.
- Assist with repair coordination, damage inspections, repair estimates, and related documentation.
- Track outstanding service requests, warranty claims, and equipment-related issues through to resolution.
- Administrative, Quality & Productivity Support
- Maintain service records, work orders, warranty documentation, and operational trackers.
- Review service documentation for completeness and accuracy.
- Assist with quality checks and follow up on completed repairs or outstanding issues.
- Monitor shop productivity, including completed work, pending repairs, turnaround times, and open jobs.
- Prepare service reports and productivity summaries for management.
- Follow up with technicians and internal departments to ensure assigned tasks are completed on time.
- General Coordination
- Participate in meetings with technicians, vendors, dealerships, and service partners as required.
- Provide general administrative and operational support to senior management on fleet, shop, and technical matters.
- Experience in trucking, automotive, fleet, equipment maintenance, or a related service environment.
- Basic understanding of trucks, trailers, refrigeration units, or mechanical systems.
- Strong coordination, communication, organizational, and follow-up skills.
- Comfortable with documentation, reporting, and Microsoft Office.
- Willingness to learn technical processes and take ownership of assigned tasks.
- Competitive Salary
- Healthcare Benefit Package
- Career Growth
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