Artificial Intelligence, SaaS, Customer Service, Software Development

Content Lead

Toronto, ONOnsiteFull TimeLeadPosted 2 months ago

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Required skills

content creation
content distribution
video production
editing
social media
LinkedIn
YouTube
AI
startups
brand growth

Nice to have

founder content
customer stories
paid social creative
employee-generated content

Role summary

Chatbase, a rapidly growing AI agent platform, is seeking a Content Lead to build its content studio and drive brand growth across key platforms like LinkedIn, X, and YouTube. This role requires end-to-end ownership of content ideas and execution, from concept to distribution. The ideal candidate is highly online, understands current platform trends, is passionate about AI and startups, and possesses strong shooting and editing skills. This is an onsite, full-time position in downtown Toronto.

About Chatbase

Chatbase is the AI agent platform powering millions of customer conversations for 12,000+ of the most recognizable brands and companies across the world.
We launched in 2023 shortly after ChatGPT, and established ourselves as the most popular Retrieval-Augmented Generation (RAG) chatbot on the market. Today, Chatbase is a comprehensive AI agent platform used by modern support, marketing, and sales teams.
We're bootstrapped, profitable, and recently crossed $10M ARR. There is no better time to join.
How we work
→ High ownership, high output. Everyone on the team owns outcomes end-to-end. We work best with individuals who are precise, fast, and great at unblocking themselves.
→ Critical feedback is a gift. We give feedback directly and receive it without ego. Don't take it personally. It's how we get better.
→ Customer-obsessed. We make an effort to talk to all our customers and relentlessly provide value to each of them.

About the role

We're building the greatest content studio Toronto has ever seen, and we're hiring the person who's going to live in it.
This role reports directly to the Head of GTM. Your priority is to grow the Chatbase brand across every content surface that matters: LinkedIn, X, YouTube, etc. You'll own the ideas and the execution, from concept to final cut to distribution.
You'll work on projects like: product launch videos, customer stories filmed on location, founder content, paid social creative, and employee-generated content across the team. You'll have the freedom to double down on what's working and kill what's not.
Who we're looking for
→ Terminally online. You know what's working on each platform right now, not what worked last year.
→ You instinctively save and bookmark good content, and you can explain why it's good.
→ Obsessed with AI and startups.
→ Can shoot and edit, or close enough that you'll get there fast.
Logistics
This role is in-office five days a week in downtown Toronto. We offer generous early equity at a bootstrapped & profitable startup.

Ready to apply?

You'll be redirected to Chatbase's application page.