Service Manager

Tuscaloosa, ALOnsiteFull TimeManager / HeadPosted 2 months agoVisa sponsorship available

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Required skills

valid driver's license
High School Diploma/GED

Nice to have

management experience
industrial sales
customer service
equivalent work experience
start within two weeks

Role summary

Cintas is seeking a Service Manager to lead their customer-facing service team. This role involves direct management, including hiring, performance management, and fostering a safe work environment. Key responsibilities include resolving customer issues, training the team on sales techniques, ensuring high customer satisfaction through site visits and product/service delivery, managing budgets, and addressing operational challenges. The role also requires hands-on support for direct reports, including accompanying them on customer visits or visiting customers independently. Driving a company vehicle and physically handling products are part of the job. The position requires a valid driver's license and a High School Diploma/GED, with a Bachelor's Degree or equivalent experience preferred. Experience in industrial sales or customer service is also preferred.

Requisition Number: 233164

Job Description

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

Valid driver's license
High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

Management experience
Experience in industrial sales or customer service
Availability to start within two weeks after offer made/accepted

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

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