
Entry-Level Operations Representative
Required skills
- high school diploma
- detail-oriented
- organized
- multitasking
- Google Suite
- dependability
- team player
- Transport Pro
Nice to have
- associate's degree
- rate negotiation
- carrier sourcing
- market pricing
- market dynamics
- carrier relationship management
Role summary
Entry-Level Operations Representative responsible for coordinating and executing shipments from pickup through delivery. This role involves monitoring load progress, resolving service issues, managing shipment documentation, and communicating with carriers, drivers, and internal teams. The position also offers exposure to carrier sales, including rate negotiation and carrier sourcing. Requires a high school diploma, strong attention to detail, multitasking abilities, excellent communication skills, and proficiency in Google Suite. This role provides a clear path into Carrier Sales or Account Management within a third-party logistics (3PL) firm.
**Key Responsibilities**
- **Freight Operations & Execution**
- Jump into the action by coordinating and executing shipments from pickup through delivery
- Keep your finger on the pulse—monitor load progress and share updates, flag delays, or tackle issues head-on
- Be the problem-solver who resolves service hiccups quickly and professionally
- **Systems & Process Management**
- Get hands-on with load details in our internal systems (including Transport Pro)
- Keep everything crystal clear across customer portals and tracking tools—accuracy is your superpower
- Stay organized by ensuring all shipment documentation is complete and ready to go
- **Communication & Collaboration**
- Be the connector! Communicate with carriers, drivers, and internal teams to keep everything running smoothly
- Team up with Carrier Sales and Account Management to support customer needs and celebrate wins together
- Keep everyone in the loop with timely, clear updates that keep stakeholders informed and confident
- **Carrier Sales Exposure & Development**
- Level up your skills by learning how to bid on spot freight and mastering market pricing strategies
- Get involved in sourcing and vetting carriers to cover loads—build your network while you work
- Dive into the exciting world of rate negotiation and carrier relationship management
- Expand your freight knowledge by exploring lanes, capacity trends, and market dynamics
**Qualifications**
- High school diploma or equivalent required; associate's degree preferred (bonus points if you've got one!)
- Sharp eye for detail—you catch what others miss and love keeping things organized
- Multitasking ninja who thrives when juggling multiple priorities in a fast-paced environment
- Communication superstar with excellent written and verbal skills (we're talking clear, confident, and compelling)
- Google Suite proficiency—you know your way around Docs, Sheets, and Gmail like a pro
- Solid work ethic, rock-solid dependability, and a genuine team-player attitude that makes collaboration fun
This role offers a clear path into Carrier Sales or Account Management, providing hands-on experience in both operational execution and revenue-driving activities within the business.
Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:
- No Fail Service
- Personalized Communication
- Innovative Solutions
We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.
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