PRN TMS Coordinator
Required skills
- TMS Therapy
- HIPAA
- billing software
- insurance
- clinical interviewing
- Microsoft Office
- Communication Skills
- Patient Care
- Safety Compliance
- Technical Expertise
Nice to have
- psychology
- neurobiology
- social work
- pre-med
Role summary
The PRN TMS Coordinator provides educational consultations and delivers TMS Therapy to patients across two locations. Responsibilities include maintaining a safe treatment environment, handling administrative tasks such as lead management, reporting, scheduling, and medical records compliance with HIPAA. The role involves collaborating with interdisciplinary clinical teams, assisting with insurance preauthorization, and delivering exceptional customer service. Key skills include adaptability to variable schedules and locations, strong communication, problem-solving, technical expertise with TMS equipment, and organizational skills. A Bachelor's degree in a related field is preferred but not required. Proficiency in Microsoft Office and knowledge of billing and insurance are necessary.
In this role, you will:
- Provide educational consultations to interested patients
- Deliver TMS Therapy to patients at either location as scheduled
- Maintain a safe and therapeutic environment for daily treatment sessions
- Handle office administrative tasks such as managing leads, reporting statistical activity to the center manager, scheduling appointments, and handling medical records in compliance with HIPAA
- Serve as a member of the Clinical Team, participating in team meetings and activities as your schedule allows
- Assist clerical support staff with documentation for insurance preauthorization and reimbursement
- Deliver exceptional customer service consistently to every patient
- Assume other related responsibilities as assigned by management at either site
What you'll do:
- Adaptability — Work effectively across two locations and a variable schedule, responding to shifting patient needs and site-specific workflows
- Collaboration — Work with interdisciplinary teams, including physicians, neurologists, psychologists, and other healthcare professionals, to ensure coordinated care regardless of location
- Communication Skills — Clearly communicate with patients, families, and healthcare professionals about TMS procedures, benefits, potential side effects, and treatment plans
- Continuing Education — Stay current on TMS advancements, research, and best practices
- Documentation and Record-Keeping — Maintain accurate, confidential patient records consistent with protocols at both locations
- Patient Care — Provide empathetic, patient-centered care regardless of which site you're covering
- Problem-Solving — Proactively identify and troubleshoot issues that arise during sessions
- Safety Compliance — Adhere to strict safety protocols, including proper equipment placement and monitoring
- Technical Expertise — Understand TMS equipment operation, setup, and calibration at both locations
- Troubleshooting and Maintenance — Assess equipment functionality and perform routine maintenance as needed
*Complete TMS training will be provided.
Qualifications:
- Bachelor's degree from an accredited university in psychology, neurobiology, social work, pre-med, or a related field preferred, not required
- Excellent oral communication and organizational skills
- Proficiency in Microsoft Office applications
- Billing software knowledge
- Insurance knowledge
- Clinical interviewing experience
- Reliable transportation and flexibility to travel between Loop and Arlington Heights locations as scheduled
Perks:
- Opportunities for growth and professional development
- Flexible, as-needed scheduling
We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ+ individuals, candidates of all ages, and nontraditional backgrounds. Clarity Clinic an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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