Healthcare

Optical Technician / Optician - Training Provided!

Rock Hill, MOOnsiteFull TimeEntry-level (exp-based)Posted 25 days agoVisa sponsorship available

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Required skills

Optical Technician
Optician
Total Patient Experience
retail sales
glasses
contacts
prescriptions
frames
lenses
measurements

Nice to have

medical office experience
ophthalmic experience
ABOC
NCLE
auto-lensometer
manual lensometer

Role summary

Clarkson Eyecare is seeking an Optical Technician (Optician) for their Rock Hill, MO location. Training is provided, and prior eyecare/medical experience is not required. The role focuses on delivering a world-class patient experience, maximizing retail sales, and supporting patient medical needs by dispensing and fitting glasses and contacts based on optometrist and ophthalmologist prescriptions. Responsibilities include assisting patients with frame selection, educating them on lenses and coatings, collecting precise measurements, dispensing orders, repairing frames, maintaining inventory, and performing general office duties. A high school diploma or GED is required, along with at least one year of customer-facing experience. Proficiency in Microsoft Office Suite is necessary, and HIPAA compliance is mandatory. Preferred certifications include ABO/ABOC and NCLE.

Job Title: Optical Technician (Optician)Company: Clarkson EyecareLocation: Rock Hill, MOEyecare / medical experience is NOT required, as we are willing to train!

Perks

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Hours:

Full Time

Our offices are open Monday-Friday 8am-7pm, Saturday 8am-1pm

You may need to work a little earlier and/or later as needed

You will not work all of these hours, but you must have open availability to work any shift within these hours

SUMMARY

An Optical Technician will achieve a world-class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services we offer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support

Determine patients' wants and needs and sell to exceed their expectations

Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions

Operate the auto-lensometer and manual lensometer

Educate and recommend specific lenses, lens coatings and frames to suit patient needs

Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt

Dispense patient orders and repair and adjust patient frames

Dispense all glasses and/or contact lens orders in E360

Ensure all job aids and policies are followed

Maintain frame standards with cleaning and organization of fully stocked and well-presented areas

Follow all protocols to keep frame inventory accurate

General office duties and cleaning to be assigned by manager

Assist with other duties in the office as needed

QUALIFICATIONS

Communication, interpersonal and negotiation skills

Ability to read, analyze and interpret insurance forms

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of organization

HIPAA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures

Favorable result on background check as required by state

Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

High school diploma or GED required

Previous medical office experience preferred; previous ophthalmic experience strongly preferred

Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience

LICENSES AND CREDENTIALS

Current ABO/ABOC and NCLE certifications (or obtained with first 2 years of employment) preferred, but not required

SYSTEMS AND TECHNOLOGY

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Optical Technician / Optician - Training Provided!

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Required skills

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