Coastal Ridge Verified
Real Estate, Property Management, Investment
Leasing Consultant
Columbus, OHOnsiteFull TimePosted 19 days ago
Required skills
- leasing targets
- leasing inquiries
- leasing process
- application process
- screening procedures
- lease execution
- move-in related fees
- resident inquiries
- service requests
- waitlist management
Nice to have
- multifamily housing
- student housing
- property management software
- Entrata
- OneSite
- RealPage
Role summary
Coastal Ridge is seeking a Leasing Consultant for their Luxe 88 property in Columbus, OH. This full-time, onsite role involves contributing to leasing goals, providing property tours, managing inquiries, and ensuring resident satisfaction. The ideal candidate will have strong sales and customer service skills, familiarity with property management software like Entrata, and a willingness to obtain necessary licenses. This position offers competitive benefits and a supportive team environment within a growing multifamily real estate company.
What You’ll Do: As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager. Where You’ll Work: Luxe 88's studio, one, and two-bedroom suites feature luxury finishes with no detail untouched. Finishes include wood-style plank floors, stainless steel appliances, kitchen with tiled backsplash and oversized island, granite countertops, double espresso cabinetry, oversized walk-in closets, private balcony, and plenty more! Our location puts you in the heart of it all; we are less than 5 minutes from The Ohio State University and have endless retail, dining, and entertainment options along Bethel and Henderson Road. What You’ll Own:
- Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
- Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
- Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
- Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
- Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
- Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
- Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
- Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
- Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
- Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
- Collect move-in related fees and ensure all paperwork and funds are properly handled.
- Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
- Maintain and manage the community waitlist, communicating updates with prospects as needed.
- Perform other duties as assigned.
- High school diploma or equivalent required.
- Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
- Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
- Strong computer literacy and the ability to learn new systems quickly
- Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
- Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
- Ability to participate in emergency duties as needed.
Similar roles
- Assistant Property ManagerCoastal Ridge · Statesboro, GA · Onsite
- Assistant Property ManagerCoastal Ridge · Dublin, OH · Onsite
Roving Leasing Consultant - Apartment CommunityMonarch Investment and Management Group · Williston, ND · Onsite- Leasing Consultant - Alternative ScheduleWeinstein Properties · Mt. Juliet, TN · Onsite
- Saturday Leasing Consultant - Forest ParkRookwood Properties · Forest Park, OH · Onsite
- Leasing ConsultantThe Scion Group · The Lyndon, TX · Onsite
