Leasing Consultant
Required skills
- high school diploma
- computer literacy
- learn new systems quickly
- emergency duties
Nice to have
- leasing
- sales
- multifamily
- student housing
- Entrata
- OneSite
Role summary
Coastal Ridge is seeking a full-time Leasing Consultant for their student housing property in Statesboro, GA. This role focuses on driving leasing efforts, creating exceptional resident experiences, and achieving team leasing goals. Responsibilities include greeting and touring prospects, managing leasing inquiries, maintaining property information in Entrata, participating in marketing initiatives, and providing excellent customer service to residents. The position requires a high school diploma, strong computer literacy, and the ability to learn new systems quickly. Previous leasing and sales experience, particularly in multifamily or student housing, along with familiarity with property management software like Entrata, OneSite, or RealPage, and proficiency in Microsoft Excel, are preferred.
- Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
- Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
- Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
- Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
- Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
- Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
- Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
- Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
- Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
- Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
- Collect move-in related fees and ensure all paperwork and funds are properly handled.
- Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
- Maintain and manage the community waitlist, communicating updates with prospects as needed.
- Perform other duties as assigned.
- High school diploma or equivalent required.
- Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
- Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
- Strong computer literacy and the ability to learn new systems quickly
- Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
- Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
- Ability to participate in emergency duties as needed.
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