Property Manager, New Development
Required skills
- New Development
- Lease-Up Operations
- Multifamily Property Management
- Recruit
- Train
- Mentor
- Marketing Strategies
- Leasing Process
- Occupancy Goals
- Financial Performance
Nice to have
- Property Management
- Business
- PA
- IL
- NJ
- IA
Role summary
Coastal Ridge is seeking a Property Manager for a new luxury development in Pittsburgh, PA. This full-time role involves leading all aspects of lease-up operations, from initial setup to stabilization. Responsibilities include recruiting and training the onsite team, developing and executing marketing strategies, driving leasing, managing financial performance, ensuring legal compliance, and delivering exceptional resident service. The ideal candidate will have 3-7 years of multifamily property management experience, including at least one year as a Property Manager, with specific experience in new construction lease-ups. Proficiency in Microsoft Excel and strong leadership and communication skills are essential.
- Oversee and begin all aspects of operations at newly developed properties, ensuring smooth transitions from construction phases to occupancy readiness.
- Develop and implement onsite organizational systems to support daily operations, ensuring operational excellence from day one.
- Recruit, train, and mentor new team members to effectively manage the site post-stabilization while maintaining occupancy and performance targets.
- Create and execute marketing strategies to establish the community’s presence in new markets and attract prospective residents unfamiliar with the company.
- Drive leasing production by overseeing and participating in all aspects of the leasing process, including administration, marketing initiatives, and maintaining competitive market knowledge to achieve occupancy goals.
- Monitor and manage financial performance by achieving monthly, quarterly, and annual targets, optimizing net operating income through cost management and revenue growth strategies.
- Ensure compliance with rent collection policies, landlord/resident laws, and eviction procedures, while delivering exceptional customer service to residents.
- Foster a positive and productive work environment by training and holding the team accountable for their responsibilities, providing mentorship, and promoting collaboration.
- Deliver superior service to residents by monitoring service request completion, maintaining aesthetic standards, and proactively addressing resident concerns to enhance retention.
- Manage operational reporting requirements, ensuring accuracy and timely submission of all regular and ad-hoc reports.
- Identify and communicate both operational and financial risks to corporate management and collaborate to effectively establish corrective action plans, as needed.
- Serve as the primary point of contact between the corporate office and property and interact with investors as necessary.
- Promote and model adaptability, encouraging innovation and solutions-oriented thinking to meet the evolving needs of the community.
- Perform other responsibilities as assigned.
- High school degree or equivalent required, bachelor’s degree in Property Management, Business or related field preferred.
- Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
- 3 – 7 years of progressive experience in a multifamily property management role, with at least one year as a Property Manager preferred.
- Previous experience with new construction lease-up properties required.
- Experience with property management systems such as Entrata, Onesite, or Yieldstar preferred.
- Proficiency in Microsoft Excel, including experience creating formulas, sorting, and filtering data.
- Strong leadership, communication, and problem-solving skills with a passion for driving team success.
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