Associate Consultant I, Lexington - Summer 2027

Associate Consultant I, Lexington - Summer 2027 Coastal is looking for motivated individuals interested in launching a career in technology consulting. This entry-level, onsite position, with training included (TIDE), is designed for those with an interest in technology, consulting and networking, and learning new tangible skills through a (fun!) comprehensive and cohort-style experience. We are looking for recent college graduates, both undergraduate and graduate, with an interest in technology or consulting to join our team via the TIDE program.

Coastal is a top-ranked Salesforce Platinum Partner that is focused on building lasting relationships with our clients, and although we’re working with and implementing innovative technology, our primary focus is our people and our clients.

The TIDE training program at the start of your position will provide you with the skills needed to be successful in the technology industry. You’ll work closely alongside top industry leaders, shadowing real client calls and internal meetings, completing team-focused case studies based on real client scenarios, and of course, experiencing a fun and flexible team culture at one of the top Salesforce partners in the country. After successful completion of the training period, you’ll have not only gained hands-on Salesforce knowledge, communication and presentation skills, networking and career development (and much more!), but also begin to work directly on our client projects.
Responsibilities

• Complete independent and group training activities related to technology and consulting skills & complete and present a group-based case study, weaving throughout the training period
• Stay on task and meet all deadlines as part of the training curriculum while communicating effectively with managers, administrators, and peers
• Prepare and sit for the Salesforce Certified Administrator Exam by the end of the training period (We will cover the cost of all Salesforce Certifications!)
• After completion of the training period, the Associate Consultant I will:
  • Work effectively individually and with Coastal and client members toward customer satisfaction and success
  • Take direction from project team members and immediate supervisor
  • Demonstrate a basic level of knowledge of common enterprise systems CRM or ERP
  • Understand and document client business processes and identify related systems touch-points 
  • Understand client requirements and pain points, as well as user acceptance test scripts
  • Test functionality from the perspective of various users/personasSeeks opportunities to develop professional skills
  • Exercise independent judgment on small engagements or as a part of a team on large projects.
  • Achieve necessary technical certifications
  • Demonstrate the ability to perform Salesforce.com administration, configuration, and data migration duties as directed

Required Skills, Education and Experience

• Undergraduate or Graduate degree in related field with exposure to technology, business, or consulting
• Less than one year of hands-on Salesforce experience; Salesforce Certifications will be considered on a case by case basis
• Ability to commute to one of our office locations: Lexington, KY; Atlanta, GA; or Tysons Corner, VA
• Completion of the Coastal Training Program (pre-interview) Trailmix on Trailhead
• Interest in the technology and consulting industries and strong technical aptitude (Microsoft Office, GSuite, various coding/automation languages, etc)
• Excellent interpersonal skills including written and verbal communication, relationship building, presentation skills, teamwork, and adaptability
• Self-starter, takes initiative, willingness to learn and grow in a fast-paced industry surrounded by like-minded individuals
• Strong interest in technical consulting and B2B SaaS implementation
• Detail-oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies
• Experience with Google Suite products and exposure to CRM software is a plus
• Ability to travel to client sites as required (25-50%)
• Must have a full-time, permanent work authorization in the United States

Why Coastal, and what we offer:

• Flexible working hours with an emphasis on a life-work balance (in that order!)
• Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage 
• Competitive quarterly bonus opportunities
• Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses
• A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more
• Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
• Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance
• Opportunities for accelerated growth, networking, and career guidance and support
• Trust, transparency and respect across all levels of the company

Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.