
Learning & Development Specialist
Required skills
- financial institution
- training
- adult learners
- Microsoft Word
- PowerPoint
- Excel
- Internet use
Nice to have
- Learning Management Systems
Role summary
Columbia Credit Union is seeking a Learning & Development Specialist to design, develop, and facilitate engaging training programs for employees. This role involves creating instructional materials, delivering training sessions, analyzing effectiveness, managing the LMS, and partnering with leaders to identify learning needs. The ideal candidate will have a minimum of five years of financial institution experience and two years of experience training adult learners, with proficiency in Microsoft Office Suite and strong communication skills. Experience with LMS is preferred.
Shape the Future of Employee Learning at an Award-Winning Credit Union
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Why Join Columbia Credit Union?
At Columbia Credit Union, we're passionate about Making Life Better for our employees, members, and communities. As a trusted financial institution with over $2.5 billion in assets and 100,000+ members, we've earned numerous community and business excellence awards while maintaining a people-first culture.
In this role, you'll have the opportunity to design impactful learning programs, develop future leaders, and help employees thrive throughout their careers. If you're an engaging trainer, instructional designer, and learning advocate who enjoys turning ideas into meaningful development experiences, we'd love to meet you.
Pay & Perks
- Earning potential: $31.50 - 37.50/hour
- Incentives: Eligible for Back Office Incentive opportunities
- 100% employer-paid Medical, Dental & Vision for employees
- $200/ month opt out
- 401(k) with 100% match up to 6% contribution
- Generous paid time off, paid holidays, sick leave, and extended sick leave
- Tuition Reimbursement
- Check out more of our benefits here!
What You'll Do
- Design, develop, and facilitate engaging training programs for onboarding, banking operations, lending, products, services, and employee development
- Create instructional materials including e-learning modules, presentations, videos, job aids, surveys, and facilitator guides.
- Deliver both in-person and virtual training sessions that support employee performance and career growth.
- Analyze training effectiveness using reporting, learner feedback, completion metrics, retention data, promotion outcomes, and ROI.
- Manage and optimize the Learning Management System (LMS) and training databases.
- Partner with leaders to identify learning needs and recommend innovative development solutions.
- Keep training content current, compliant, and aligned with organizational goals.
- Coordinate training logistics, resources, and vendor-supported learning opportunities.
- Check out the full Job Description Here!
Must-Have Qualifications
- Minimum five (5) years’ financial institution job experience
- Minimum two (2) years’ experience training/coaching adult learners
- Experience with Learning Management Systems, preferred
- Proficient in Microsoft Word, Power Point, Excel, and Internet use
- Excellent written and verbal communication skills
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Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Equal Opportunity Employer/AA
Must be 18 or older to apply
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