Emergency Shelter Coordinator
Required skills
- supervise
- lead
- manage
- motivate
- direct staff
- direct clients
- computer literate
- culturally competent
- crisis intervention
- confidentiality
Nice to have
- mental health
- substance abuse
- dual diagnosis issues
- area network providers
Role summary
Columbus House is seeking a seasonal Emergency Shelter Coordinator for the Wallingford Emergency Shelter from December 1, 2026, through March 31, 2027. This full-time, non-exempt position involves supervising and training Residential Support Specialists, ensuring program consistency and daily operations, managing staff schedules and documentation, and collaborating with other agencies and management. The role requires demonstrated leadership, time management, organizational skills, and awareness of issues relevant to the homeless population, including mental health and substance abuse. A knowledge of crisis intervention, confidentiality, boundaries, universal precautions, and a Harm Reduction philosophy is essential. Preferred qualifications include experience in residential services for the homeless and knowledge of local network providers. The position offers $28.00 per hour with no benefits and a schedule of Monday-Friday, 3:00 pm – 10:00 pm.
Columbus House, Inc.
Job Posting: Emergency Shelter Coordinator
Seasonal: December 1, 2026 through March 31, 2027
Full Time, FLSA Non-Exempt
Purpose
The Wallingford Emergency Shelter’s guiding principle is to save lives during the harshest winter months of the year by providing compassionate care for the most vulnerable residents of Middlesex and New Haven areas. This position will provide supervision and program oversight and training to Residential Support Specialist working at the Wallingford Emergency Shelter.
Duties and Responsibilities
Train, and supervise Residential Support Specialist working at the Wallingford Emergency Shelter. Provide all necessary program oversight, ensuring the program’s consistency and continuity of services rendered and the daily operation. Facilitate supervision and team meetings as needed. Attend all Shelter and Outreach CAN meetings. Review and complete staff scheduling and all required documentation to include intakes, discharges, daily rosters, incident reports, daily logs, and infraction forms. Coordinate and collaborate with other agencies and the Columbus House management team. Other related duties as assigned.
Qualifications
Individual must have demonstrated the ability to supervise, lead, manage, motivate, and direct staff and clients; time management and organizational skills essential; knowledge base of the delivery of residential services for the homeless population preferred; must be aware of mental health, substance abuse, and dual diagnosis issues; knowledgeable of the area network providers; computer literate; culturally competent; must possess the capacity to work within a team and promote teamwork; must have a general understanding of crisis intervention skills, confidentiality, boundaries, universal precautions; able to foster a Harm Reduction philosophy within the work environment; strong empathic skills.
Supervised by: Manager of Middlesex Emergency Services
Salary: $28.00 per hour, no benefits
Schedule: 35 hours per week: Monday– Friday, 3:00 pm – 10:00 pm
Ways to Apply
Please apply using one of the following methods:
• Apply online at www.columbushouse.org
• Email your resume to hr@columbushouse.org
• Stop by 586 Ella Grasso Blvd, New Haven, CT 06519 to complete an application in person.
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