Comfrt Verified

SaaS, Artificial Intelligence, Customer Service Software

Sales Associate

Bloomington, MNOnsiteFull TimePosted 24 days ago

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

customer service
sales goals
product knowledge
styling advice
inventory
POS
professionalism

Nice to have

retail
flexible schedule
social media initiatives
digital content creation
short-form videos

Role summary

Comfrt, a mental wellness apparel brand, seeks a Sales Associate to be the primary connection between the brand and its community. This role involves delivering exceptional customer service, driving sales through product knowledge, and maintaining a high-standard store environment. Responsibilities include building customer relationships, meeting sales goals, assisting with social media initiatives, managing inventory, processing transactions via POS, and maintaining store cleanliness. The ideal candidate has previous retail or customer service experience, strong communication skills, and the ability to work a flexible schedule.

About Comfrt:

We are a mental wellness-focused apparel brand dedicated to creating products that provide comfort and ease anxiety. Our mission is to build an authentic community where our retail stores serve as a welcoming space for everyone to find their "comfort zone."

About the Role:

As a Sales Associate, you are the primary connection between our brand and our community. You are responsible for delivering exceptional customer service, driving sales through product knowledge, and maintaining a high-standard store environment. We prioritize a people-first approach, treating every customer with empathy, kindness, and professional expertise. We are offering $16-$18/hr for this role based on experience.

Key Responsibilities:

Customer Experience & Sales

Brand Ambassador: Act as a representative of the brand, adhering to styling and service standards while sharing our mission with every guest.

Relationship Building: Develop lasting customer relationships through personalized service, product expertise, and styling advice.

Drive Results: Meet or exceed individual and team sales goals and KPIs (Key Performance Indicators) by providing tailored product recommendations.

Active Selling: Maintain high energy on the floor, managing multiple customers simultaneously and adapting selling techniques to meet business needs.

Social Media & Engagement

Digital Interaction: Assist in brand-led social media initiatives and in-store activations to engage our online and local communities.

Short-Form Content: Participate in creating and sharing digital content (such as short-form videos) to showcase new products and brand stories.

Operations & Visual Standards

Inventory Flow: Support daily operational tasks including receiving shipments, processing inventory, and managing product movement (must be able to lift up to 40 lbs).

Replenishment: Ensure the sales floor is consistently stocked and organized to maintain brand visual standards.

Transaction Processing: Efficiently handle all point-of-sale (POS) functions, including purchases, returns, exchanges, and online order pickups.

Maintenance: Keep the sales floor and stockroom clean, safe, and organized according to company policy.

Teamwork & Professionalism

Collaboration: Foster a positive, trust-based work environment by supporting teammates in all functional areas.

Development: Participate in training programs and brand initiatives; be open to feedback to continuously improve performance.

Professionalism: Maintain a calm and professional demeanor, especially during high-traffic periods.

Qualifications:

Previous experience in retail, customer service, or a fast-paced environment is preferred.

Strong verbal communication and interpersonal skills.

Ability to work a flexible schedule, including weekends and holidays.

Physical ability to stand for long periods and handle inventory shipments.

Reasonable Accommodations & Diversity Statement

Religious Accommodations: Comfrt provides reasonable accommodations for religious beliefs, observances, and practices, including requests for time off, in accordance with applicable laws.

Physical Requirements: Essential physical requirements for this role are listed below. The company will provide reasonable accommodations to enable individuals with disabilities to perform these essential functions, provided it does not cause undue hardship to the business.

Ready to apply?

You'll be redirected to Comfrt's application page.