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SaaS, Artificial Intelligence, Customer Service Software

Director of Talent Acquisition

RemoteRemoteFull TimeDirectorPosted 1 month ago

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Required skills

  • Talent Acquisition Strategy
  • Employer Branding
  • Hiring Operations
  • Workforce Planning
  • Recruiting Metrics
  • ATS
  • Recruiting CRM
  • Sourcing Technologies
  • High-growth consumer
  • Retail

Nice to have

  • Scale-up recruiting
  • Rapid growth recruiting
  • Succession planning
  • Internal mobility

Role summary

Comfrt, a fast-growing DTC apparel brand focused on comfort and mental wellness, seeks a Director of Talent Acquisition. This remote role leads recruiting strategy, employer branding, and hiring operations across all business functions. The ideal candidate combines strategic vision with operational excellence, leveraging data and innovative sourcing to build high-performing teams. Responsibilities include developing talent acquisition strategy, building scalable recruiting programs, workforce planning, leading a recruiting team, optimizing recruitment operations, enhancing employer brand, leading executive hiring, and utilizing data analytics for continuous improvement. Requires 8-12+ years of progressive talent acquisition experience, including 5+ years leading teams, and experience in high-growth consumer/retail organizations.

About Us: Comfrt is one of the fastest-growing DTC apparel brands in the world right now, with a social media presence that giants in the industry envy! Founded 3 years ago, our focus is on stylish, elevated basics (slightly weighted oversized Hoodies and Sweatpants, Weighted Blankets, Paws collection etc) designed to encourage positive mental health and well-being.About the Role:The Director of Talent Acquisition will lead the company's recruiting strategy, employer branding, and hiring operations across all business functions. This leader will partner closely with executive leadership to forecast workforce needs, attract top talent, optimize recruiting processes, and create an exceptional candidate experience.The ideal candidate combines strategic vision with operational excellence, leveraging data, technology, and innovative sourcing strategies to build high-performing teams while preserving Comfrt's culture and values.Key Responsibilities:Talent Acquisition Strategy

  • Develop and execute a comprehensive talent acquisition strategy aligned with company growth objectives.
  • Build scalable recruiting programs for corporate, retail, warehouse, customer experience, creative, marketing, technology, operations, and executive hiring.
  • Create workforce planning strategies in partnership with business leaders.
  • Establish annual hiring forecasts, recruiting budgets, and resource plans.
  • Leadership

  • Build, mentor, and lead a high-performing recruiting team.
  • Establish clear recruiting metrics, goals, and accountability.
  • Coach hiring managers on interviewing best practices and effective talent selection.
  • Foster a culture of collaboration, inclusion, and continuous improvement.
  • Recruiting Operations

  • Optimize the end-to-end recruitment process for speed, quality, and candidate experience.
  • Implement best practices for interview processes, assessments, and offer management.
  • Oversee applicant tracking systems (ATS), recruiting technology, and automation tools.
  • Ensure compliance with employment laws and hiring regulations.
  • Employer Brand

  • Develop and elevate Comfrt's employer brand across digital channels.
  • Partner with Marketing and Social teams to showcase company culture.
  • Create recruiting campaigns that attract diverse, high-performing talent.
  • Build relationships with universities, industry organizations, and professional communities.
  • Executive & Specialized Hiring

  • Lead executive and leadership-level recruitment.
  • Support confidential and strategic hiring initiatives.
  • Develop succession planning and internal mobility strategies.
  • Data & Analytics

  • Track and report recruiting KPIs including:
  • Time-to-fill
  • Time-to-hire
  • Cost-per-hire
  • Offer acceptance rate
  • Source effectiveness
  • Diversity metrics
  • Candidate satisfaction
  • Hiring manager satisfaction
  • Quality of hire
  • Use analytics to continuously improve recruiting performance and forecasting.
  • Qualifications/Requirement

  • Bachelor's degree in Human Resources, Business, or related field.
  • 8–12+ years of progressive talent acquisition experience.
  • 5+ years leading recruiting teams.
  • Experience supporting high-growth consumer, retail, apparel, fashion, or e-commerce organizations.
  • Demonstrated success building recruiting functions from scale-up through rapid growth.
  • Strong experience recruiting executive, technical, creative, and operational talent.
  • Expertise with ATS platforms, recruiting CRM systems, and sourcing technologies.
  • Strong analytical and project management skills.
  • Excellent executive presence and communication skills.
  • Why Join Comfrt?

  • Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.
  • Work in a supportive, creative environment where your ideas and growth are valued.
  • Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!
  • Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.
  • COMFRT is an equal opportunity employer and we value diversity. We do not discriminate onthe basis of race, religion, color, national origin, gender, sexual orientation, age, maritalstatus, veteran status, or disability status.

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