Senior Backend Engineer

Toronto, ONOnsiteFull TimeSeniorPosted 1 month ago

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Required skills

Node.js
TypeScript
SQL
NoSQL
AWS
Azure
GCP
serverless computing
managed databases
Agile development

Nice to have

customer-focused products

Role summary

A Senior Backend Engineer is sought to join the Customer Focus Group (CFG), a team bridging engineering and the commercial aspects of the product. This role involves understanding customer needs, translating them into product improvements, building new features, and resolving urgent technical challenges. The ideal candidate will possess strong backend technical expertise combined with a product and customer-centric perspective, focusing on infrastructure, performance, scalability, and customer satisfaction. Responsibilities include designing, building, and maintaining scalable backend services and APIs, working with SQL/NoSQL databases, developing cloud-based solutions on AWS, Azure, or GCP, and collaborating with cross-functional teams.

The company is hiring a Senior Backend Engineer to join its Customer Focus Group (CFG) — a technical team that connects engineering with the commercial side of the product.

CFG team members work across development, architecture, product, and customer-facing activities. The role involves understanding customer needs, translating them into product improvements, building new features, and solving urgent technical challenges.

We’re looking for a strong backend engineer who can combine deep technical expertise with a broader product and customer perspective. The role has a strong focus on infrastructure, performance, scalability, and customer satisfaction.

Responsibilities

Design, build, and maintain scalable backend services and APIs
Develop new features based on customer and product requirements
Work closely with customers to understand their needs and translate them into technical solutions
Investigate and resolve complex technical and production issues
Improve system performance, reliability, and scalability
Contribute to backend architecture and technical decision-making
Work with SQL and NoSQL databases and support high-volume data processing
Build and maintain cloud-based solutions using AWS, Azure, or GCP
Collaborate with Product, Engineering, Sales, and Customer Success teams
Participate in code reviews, testing, CI/CD, and Agile development processes
Take ownership of features from design and development through deployment and support
Help improve the overall customer experience and product quality

Requirements

Strong understanding of backend architecture, including microservices, API design, and design patterns
Proficiency in Node.js / TypeScript or another relevant backend language
Experience with SQL and NoSQL databases
Experience building and scaling systems for high-volume data processing
Hands-on experience with AWS, Azure, or GCP
Familiarity with cloud services such as serverless computing and managed databases
5+ years of backend development experience, preferably with customer-focused products
Strong problem-solving skills and experience building performant, scalable solutions
Experience with Agile development and CI/CD pipelines
Excellent communication and collaboration skills, including working with globally distributed teams

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