Patient Support Technician
Required skills
- Patient Support Technician
- Prior Authorizations
- Referrals
- Tasks to nursing staff
- Check-in/check-out
- Schedule appointments
- Obtain specimens
- Prepare charts
- Maintain patient flow
- Computer skills
Nice to have
- Medical practice clerical experience
- Medical terminology
- Office procedures
Role summary
Community Care Physicians is seeking a full-time Patient Support Technician for their Latham Internal Medicine office. This role involves performing secretarial duties and assisting physicians with patient care, including answering phones, completing prior authorizations and referrals, and managing patient flow. Responsibilities also include greeting patients, processing check-ins/check-outs, scheduling appointments, obtaining specimens, and preparing patient charts. The position requires strong computer skills and interpersonal abilities, with previous clerical experience in a medical practice and knowledge of medical terminology being preferred. The role offers competitive hourly compensation and a comprehensive benefits package.
Our Latham Internal Medicine office is hiring a full-time Patient Support Technician. This position will perform a variety of secretarial duties and assist physicians with patient care.
The hours are Monday-Friday 7:30am-4:30pm.
The main responsibilities of the Patient Support Technician are answering phones, completing prior authorizations, referrals and sending tasks to the nursing staff.
Other responsibilities include:
- Greet patients in friendly and professional manner and complete check-in/check-out process.
- Process incoming telephone calls/messages based on office policy and procedure.
- Schedule appointments for patients, following office protocols for access to care.
- Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
- Obtain specimens (i.e., urine, blood, etc.) from patients as directed by the provider.
- Prepare charts for future appointments by following office policy and procedure.
- Maintain timely patient flow.
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Compensation: $19.00 - $25.00 per hour
CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.
CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
Qualifications- High school graduate or equivalent with additional education desirable.
- Minimum of one year work experience.
- Previous clerical experience in a medical practice preferred.
- Strong computer skills.
- Knowledge of medical terminology and office procedures preferred.
- Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
- Maintain strictest confidentiality and discretion.
Similar roles
- Patient Support SpecialistCommunity Care Physicians · Mechanicville, NY · Onsite
- Patient Support SpecialistCommunity Care Physicians · Schenectady, NY · Onsite
Patient Support TechnicianAvera Health · Avera Mckennan Hospital, SD · Onsite
Patient Support Technician, PT, DaysPrisma Health · Richland, WA · Onsite
IT Support TechnicianCaptiveAire · Raleigh, NC · Onsite
Technology Support TechnicianUniversity of Maine · Portland, ME · Onsite
