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Non-profit, Social Services, Healthcare Support

Residential Program Manager (IDD Services)

Albuquerque, NMOnsiteFull Time$50,000–$50,000 /yrPosted 1 month ago

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Required skills

  • Residential Program Manager
  • IDD Services
  • Person-centered care
  • Programmatic goals
  • Staff schedules
  • Team performance
  • Performance management
  • Meaningful Day curriculum
  • Medication management
  • Behavior management

Role summary

Community Options, Inc. is seeking an experienced Residential Program Manager in Rio Rancho, NM, to lead a team providing person-centered care to individuals with intellectual and developmental disabilities. The role involves managing day-to-day operations, staff performance, schedules, and ensuring adherence to individual support plans (ISP/PCP), including medication and behavior management. Responsibilities also include program documentation, health monitoring, and maintaining relationships with families and guardians. A high school diploma is required, with a Bachelor's degree preferred. Two years of experience supporting individuals with disabilities and a valid driver's license are necessary. The position requires knowledge of state regulatory standards and successful completion of background checks.

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking an experienced Residential Program Manager in Rio Rancho, NM. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals. Starting pay is $50,000/per year Responsibilities 
  • Manage staff schedules and ensure shifts are adequately staffed 
  • Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition 
  • Develop and implement activity programs including the Meaningful Day curriculum 
  • Communicate with the families and guardians of individuals we support as needed 
  • Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management 
  • Ensure program documentation and billable records are completed accurately and timely 
  • Monitor the health and medical needs of individuals and immediately report any concerns 
  • Manage relationships with the families and guardians of the individuals in our care 
  • Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies 
  • Additional tasks and responsibilities may be assigned 
  • Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation 
Minimum Requirements 
  • Bachelor's degree preferred; High school diploma or equivalent required 
  • Two years’ full-time work experience in supporting people with disabilities 
  • Valid driver’s license with a satisfactory driving record 
  • Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities 
  • Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
 Working Conditions  
  • Work in residential programs, day programs, and in the community 
  • Schedule may change due to business needs and may include evening and weekend hours 
  • May be required to be on-call in cooperation with other management staff
Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision) 
  • Paid Holidays—Including a Birthday Holiday 
  • Generous PTO 
  • Employee Incentive & Discount Programs 
  • 403b Retirement Plan 
  • Incredible career growth opportunities 
  • University partnerships that include tuition reduction 
Please Visit Our Website to Complete an Online Application! Careers.comop.org Community Options is an Equal Opportunity Employer M/F/D/V #IND-RR
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