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Mental Health Care

Case Manager - Blended

Lancaster, PAOnsiteFull TimeManager / HeadPosted 5 days ago

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Required skills

  • casework services
  • adult mental health
  • strength based assessments
  • need analysis
  • goal-oriented
  • service plans
  • community agencies
  • child welfare system
  • individual and family interviews
  • stressful situations

Nice to have

  • customer focus
  • clinical skills
  • independent judgment
  • decision making
  • personal growth
  • social network stability

Role summary

We are seeking a dedicated Case Manager to provide casework services to individuals and families, helping them achieve their optimal level of functioning. This role involves conducting assessments, developing goal-oriented service plans, coordinating services, and maintaining accurate records. The Case Manager will also make referrals, communicate with various stakeholders, and travel to client locations. This position is part of our Adult Mental Health (MH) Services Case Management and includes shared on-call rotation. A valid driver's license and access to a reliable vehicle are required. The ideal candidate will have a Bachelor's degree in a relevant field or equivalent experience, with a strong understanding of the child welfare system.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Summary:

As a Case Manager, you will provide casework services to assist individuals and their families in achieving their optimum level of functioning. Case Managers exercise clinical/casework skills and considerable independent judgment, decision making, and creativity in facilitating the individual's/family's personal growth and enhancing the stability of their social network. The Case Manager reports directly to the Program Director.

This position is part of our Adult Mental Health (MH) Services Case Management.

Schedule: Monday-Friday, 8:00am - 5:30pm, plus shared on-call rotation.

Wage Information:

Job Description:

  • Interviews individual and individual representatives to gather pertinent demographic psychosocial information.

  • Completes strength based assessments and need analysis with individual and family.

  • Develops goal-oriented, time-limited, comprehensive service plans in cooperation with the individual and/or representatives.

  • Coordinates needed services for individual, families and others who are significant to the service plan.

  • Maintains accurate, complete individual records and produces clear, accurate reports.

  • Participates in formal and informal training programs which provide basic knowledge relative to the company’s purpose, services provided, individual population characteristics, and applicable laws, methods, procedures, rules, and regulations governing the operation of the company.

  • Makes referrals to other public and private social services and community agencies and resources to meet individual and family needs, assists individual and their families in understanding and utilizing these resources.

  • Maintains regular communication with families, schools, physicians and other service providers involved with the child and family.

  • Travels to individual locations, other agencies, and community resources for the purpose of arranging and providing community and home-based service for children, adolescents, and families. 

  • Performs on call services.

  • Provides coverage in emergency situations.

  • Knowledge of or experience in the child welfare system.

  • Ability to conduct individual and family interviews and to use them to identify individual and family issues and goals.

  • Ability to make sound decisions and handle stressful situations.

Qualifications:

This position requires one of the following combinations of education and experience: 

A bachelor’s degree from an accredited college or university with major coursework in sociology, social work, psychology, gerontology, anthropology, criminal justice, theology, nursing, political science, history, counseling, or education; OR Registered Nurse or High school diploma or equivalency and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science and 2 years experience in public or private human services with 1 year in direct client contact or High school diploma or equivalency and 5 years of mental illness direct care experience in public or private human services with employment as an intensive case management staff person prior to April 1, 1989.

Additional requirements include: 

  • A valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments.

  • Able to work flexible hours.

CSG Offers Superior Perks & Benefits:

  • Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.

  • Generous Paid Time Off & Other Paid Leave

  • Extensive Paid Training

  • Career Development Opportunities

  • Flexible Pay Options through myFlexPay

  • Family Medical and Parental Leave

  • Flexible spending accounts for medical & dependent care

  • Traditional or Roth 401K Plans with up to 4% employer match

  • Employee Assistance Program (EAP)

  • Life Insurance

  • Wellness Opportunities

  • Tuition Assistance

  • Mentor/Mentee Opportunities


Health Insurance & Benefits availability will vary.

Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!

Community Services Group is proud to be an Equal Opportunity Employer and values a diverse, inclusive workforce.

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