
Hospitality Manager
Required skills
- Food Services Management
- Human Resource Management
- Labour Relations
- Training
- Discipline
- Financial Reporting
- Payroll
- Sales Reports
- Budgetary Control
- Cost Controls
Nice to have
- MS Office Applications
- Word
- Excel
- PowerPoint
Role summary
We are seeking a Hospitality Manager to oversee daily operations, ensuring contractual service levels are met. This role involves managing human resources, including hiring and training, and handling all financial reporting and budgetary controls. A strong focus on customer service and resident preferences is essential, as is the implementation and maintenance of Quality Assurance programs. Experience in menu management, food cost controls, and food safety plans (HACCP, WHIMIS) is required. The ideal candidate will have a minimum of 3 years of Food Services Management experience and proficiency in MS Office applications.
Now, if you were to come on board as one of our Hospitality Manager we’d ask you to do the following for us:
- Human Resource and Labour Relations management including complete administrative and personnel files, hiring, training and discipline
- Managing the day to day operation to ensure all contractual service levels are met.
- Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
- Maintain appropriate budgetary and cost controls including inventory controls
- Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; facilitating ongoing communication with all stakeholders.
- Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
- Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained.
- Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.
Think you have what it takes to be our Hospitality Manager. We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role
- Minimum 3 years previous Food Services Management experience
- Excellent verbal and written English language communication skills.
- Proficient with MS Office Applications, Word, Excel and Power Point
Similar roles
OPERATIONS MANAGER (EVS) 3rd Shift - Durham, NCCompass Group · Durham, NC · Onsite
CLINICAL NUTRITION MANAGER IICompass Group · Los Angeles, CA · Onsite
Business Analyst - Hospitality SystemsCapgemini · Atlanta, GA · Hybrid- NIGHT AUDITOR- HOTEL HOSPITALITYFine Hospitality Group · Santa Fe, NM · Onsite
- First Impressions & Hospitality ManagerThe Paramount Group · Chicago, IL · Onsite
- Entry Level | Hospitality Support Coordinator | OnlineDestination Knot · Remote · Remote
