
Dining Room Manager
Required skills
- food service supervisory
- restaurants
- hotels
- corporate dining
- education
- military
- health care
- food service operations
- profit and loss
- budgeting
Nice to have
- waited table
- catering
- hospitality knowledge
- sustainability
- sustainable food practices
- Associate's degree
Role summary
CCL Hospitality Group is seeking a Dining Services Manager I to oversee dining operations in small to medium volume locations. This role involves managing food service professionals, ensuring exceptional hospitality, resolving customer complaints, and assisting with financial aspects like P&L and budgeting. The manager will collaborate with culinary and marketing teams on menu creation, program rollouts, and sales initiatives, while also focusing on quality improvement, sanitation, and infection control. Experience in various food service settings and proficiency in MS Office are required, with a preference for waited table, catering experience, ServSafe certification, and an Associate's degree.
Pay Grade: 10
Salary: $48,000 - $52,000
Other Forms of Compensation:
With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.
With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.
Job Summary
Summary: As a Dining Services Manager I, you will manage a team of food service professionals and will be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation.
Essential Duties and Responsibilities:
- Oversees dining services operations of a small to medium volume location.
- Interacts with customers and resolves customer complaints in a friendly and service oriented manner.
- Assists with profit and loss and budgeting as it pertains to this account.
- Works with the Chef and management team in creating menus and providing top quality food.
- Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities.
- Assists with the rollout of new culinary programs in conjunction with marketing and culinary team.
- Assists with the preparation of quarterly reports for client presentation.
- Works with marketing and culinary department to increase sales by innovations and food quality.
- Communicates with the culinary department to ensure the food programs reflect the vision of the company.
- Performs other duties as assigned.
Qualifications:
- 2 years of food service supervisory or lead experience.
- Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
- Waited table and catering experience is preferred.
- Possess general hospitality knowledge and interest in sustainability and sustainable food practices.
- Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
- ServSafe Certification is preferred.
- Associate’s degree is preferred.
Apply to CCL today!
CCL is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at CCL are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CCL.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
CCL maintains a drug-free workplace.
Req ID: 1579036
CCL Hospitality Group
Caitlin Pham
[[req_classification]]
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