Law Office Administrator - Albuquerque, NM
Required skills
- client inquiries
- schedule consultations
- follow-up
- client data
- Case Management System
- calls
- emails
- voicemails
- organized office
- reception space
Nice to have
- law office experience
- medical office experience
- professional setting experience
Role summary
The Law Office Administrator serves as the primary point of contact for clients, managing consultations, attorney calendars, and client communications to ensure a positive client experience and contribute to new client conversion and retention. Responsibilities include scheduling, follow-up, data entry in the Case Management System, office organization, and processing financial transactions. The ideal candidate possesses strong communication, client service, organizational skills, attention to detail, and proficiency in Microsoft Office, with a preference for prior experience in a law or medical office setting.
Why This Role Matters
As the first point of contact for our potential and current clients, you play a critical role in shaping the client experience. You’ll ensure consultations are scheduled efficiently, communications are handled with care, and attorney calendars run smoothly helping clients feel supported from their very first interaction. This role also contributes directly to new client conversion and retention with bonus opportunities tied to performance.
What You’ll Do
• Serve as the primary point of contact for incoming client inquiries • Schedule, confirm, and reschedule consultations • Manage attorney calendars to maximize efficiency • Conduct timely follow-up with prospective clients • Deliver a professional, empathetic intake experience • Enter and maintain accurate client data in our Case Management System• Monitor and respond to calls, emails, and voicemails promptly • Maintain an organized office and reception space • Coordinate couriers, process servers, and marketing materials • Process deposits, invoices, and check requests • Handle sensitive client information with discretion and care
What We’re Looking For
We’re looking for someone who brings a blend of professionalism, reliability, and a commitment to quality client service. Ideal candidates will possess:
• High school diploma or GED • Experience in a law office, medical office, or professional setting preferred • Strong communication and client service skills • Highly organized with strong attention to detail • Ability to multitask and manage competing priorities • Proficiency in Microsoft Office (Word, Outlook, Excel) • Professional presence and dependable attendance (on-site, M–F, 8–5) • Proactive, solutions-oriented mindset Acknowledgement:The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.
Cordell & Cordell provides exceptional benefits and a great working environment including:We also offer our full-time employees the following benefits:Similar roles
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