County Market Shift Manager
Required skills
- Customer service
- Merchandising
- Inventory
- Expense control
- Human resources management
- Operating costs
- Shrinkage
- Safety policies
- First Aid
- CPR
Nice to have
- Slip resistant shoes
- Safety Cutter
Role summary
This role assists Store Management in ensuring excellent customer care and operational efficiency. The County Market Shift Manager is responsible for maximizing sales and profitability through effective merchandising, inventory control, expense management, and human resources. Key duties include delivering superior guest service, managing store operations, maintaining department stock, ensuring a neat backroom, and handling associate and customer issues. The position requires adherence to all store policies, procedures, and safety standards. This role directly supervises store associates and carries out supervisory responsibilities in accordance with company policies and applicable laws.
SUMMARY
To assist the Store Management in ensuring and maintaining Genuine Customer Care, accountable for the operation of the store insuring maximum sales and profitability through merchandising, inventory, expense control, human resources management, and managing operating costs and shrinkage.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Delivers superior guest service and ensure absolute customer satisfaction
- Assist in managing total store operating
- Assure front end is providing customers with quick friendly service
- Perishable department kept full and ready for business
- Frozen/Dairy - ad items, display and milk case full at evening
- Grocery displays - ads and red dots full
- Backroom - neat and up to best practices standards
- Assist in handling all associate issues
- Assist in handling customer issues
- Follows all store and department policies and procedures
- Enforces safety policies and procedures; is a safety role model
- Other duties as assigned by supervisor
KEY ATTRIBUTES
- Customer Minded
- Self-starter
- Self-motivated
- Honest
- Organized
- Leadership skills
- Ability to merchandise/plan and execute
- Reliable
- Product minded
- Detail minded
- Open minded
- High energy level
SUPERVISORY RESPONSIBILITIES
- Directly supervises a varied number of Associates in the store.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED);
- One to three months related experience and/or training;
- Or equivalent combination of education and experience.
LANGUAGE SKILLS
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Write routine reports and correspondence.
- Speak effectively before groups of customers or Associates of organization.
MATHEMATICAL SKILLS
- Basic math concepts (addition, subtraction, division, multiplication, percentages and sales per associate hour)
CERTIFICATIONS, LICENSES, REGISTRATIONS
- First Aid certification provided at store level
- CPR certification provided at store level
- Power Industrial Truck Certification provided at store level
RECOMMENDED EQUIPMENT
- Slip resistant shoes with closed toe and heel
- Safety Cutter
- Pallet jack
- Computer
- Uniform per store policy
- Associates may be required to use standard equipment including, but not limited to,
- Power jack
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
- Stand
- Walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Communicate with associates and customers
- Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
- Stoop
- Kneel
- Crouch
- Overhead lifting
- Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
- Sit
- Climb
- Balance
- Taste or Smell
- Crawl
- Lift and/or move up to 100 pounds
Vision
- Close
- Distance
- Ability to adjust focus
- Ability to distinguish colors
- Peripheral
- Depth perception
WORK ENVIRONMENT
Occasionally
- Outside weather conditions
- Risk of electrical shock
- Work near moving mechanical parts
NOISE LEVEL
Regularly
- Moderate
PAY RANGE (depends on industry experience)
$16 up to $18/hour (IL Locations Only)
Starting pay will be based on experience, internal equity, and scope of responsibility.
BENEFITS (eligibility based on full-time/part-time status)
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- Life Insurance
- Voluntary Benefits
- Paid Time Off
- Retirement Plans
- Employee Assistance Program
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
