Director, Business Transformation

Title: Director, Business Transformation Location: Ashburn,VA
Position Summary We are seeking a strategic, technically capable, and forward-thinking Director to lead the identification, development, and execution of AI, automation, analytics, and digital transformation initiatives across the organization. This role serves as a catalyst for business transformation by helping teams reimagine how work gets done while ensuring investments in artificial intelligence, workflow automation, and digital solutions deliver measurable business value. The ideal candidate is a business-minded technology leader who can engage stakeholders at all levels, build compelling business cases, lead organizational change, and convert innovative ideas into practical solutions that improve operational efficiency, customer experience, revenue growth, and profitability. This is a hands-on leadership role requiring both strategic vision and technical execution. The successful candidate will be comfortable building prototypes, automations, dashboards, and AI-enabled solutions while also managing third-party partners, consultants, and vendors responsible for complex solution development and implementation. ESSENTIAL DUTIES AND RESPONSIBILITIES:  AI & Business Transformation Leadership

• • Identify, evaluate, and prioritize opportunities where AI, automation, analytics, and digital technologies can drive meaningful business outcomes.
• • Facilitate workshops and strategy sessions across all levels of the organization to uncover transformation opportunities and define future-state processes.
• • Lead the AI & Business Transformation Steering Committee, including governance, prioritization, roadmap development, and value realization.
• • Develop business cases including ROI analysis, implementation plans, risk assessments, adoption strategies, and expected business outcomes.
• • Establish and maintain a multi-year AI and digital transformation roadmap aligned with corporate strategy and business objectives.
• • Present recommendations, strategies, progress updates, and results to frontline employees, department leaders, executive leadership, and Board members.

Solution Design & Technical Execution

• • Design, develop, and deploy AI, automation, reporting, workflow, and low-code solutions using Microsoft technologies and related platforms.
• • Build proofs of concept, prototypes, pilot programs, dashboards, workflows, integrations, and automation solutions to validate business value and accelerate delivery.
• • Translate business challenges into scalable technical solutions that improve productivity, decision-making, customer experience, and operational excellence.
• • Evaluate new AI technologies, platforms, and tools and determine their applicability to business objectives.
• • Define technical architecture, governance standards, security requirements, and scalability considerations for AI-driven solutions.

Vendor & Partner Management

• • Lead and manage third-party vendors, consultants, software partners, and development resources responsible for solution design, development, configuration, customization, and implementation.
• • Establish statements of work, project expectations, performance metrics, and delivery milestones with external partners.
• • Evaluate build-versus-buy decisions and make recommendations based on cost, speed, scalability, risk, and long-term business value.
• • Ensure external partners adhere to organizational standards, security requirements, architectural guidelines, and project objectives.
• • Coordinate internal and external resources to ensure successful program delivery.

Change Management & Adoption

• • Drive organizational change management strategies that support successful adoption of new technologies and workflows.
• • Develop communication, training, and enablement plans that increase employee engagement and AI utilization.
• • Champion innovation and continuous improvement while helping business teams embrace technology-enabled ways of working.
• • Measure adoption rates, business outcomes, and organizational impact of transformation initiatives.

QUALIFICATIONS: • Deep experience with Microsoft technologies and/or other industry leading technologies, including:

• o Microsoft Copilot
• o Power BI
• o Power Apps
• o Power Automate
• o Microsoft 365
• o Azure AI Services and Azure Platform technologies
• • Demonstrated ability to personally design, configure, build, and implement technology solutions while also leading external implementation partners.
• • Experience managing consultants, software vendors, systems integrators, and outsourced development teams.
• • Strong understanding of application architecture, workflow automation, integrations, APIs, data management, analytics, and AI-enabled technologies.
• • Proven success leading enterprise-wide transformation initiatives from ideation through adoption and value realization.
• • Experience developing executive-level business cases, strategic roadmaps, and financial justifications.
• • Exceptional presentation and facilitation skills with the ability to influence audiences ranging from frontline employees to executive leadership and Board members.
• • Demonstrated ability to drive organizational change and adoption of emerging technologies.

Education/Experience: • Bachelor’s Degree in Business, Technology, Engineering, Computer or Data Science or a related discipline • 7+ years of progressive leadership experience in digital transformation, business process improvement, AI, automation, consulting, solution delivery, or related disciplines. Certificates and Licenses: • No certificates or licenses required (if some are required, list them here) Supervisory Responsibilities: • Supervise at least 5 people Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing duties of this job, the employee is occasionally required to move objects 10-50 pounds; they are frequently required to stand, walk, stoop. Kneel, crouch, or crawl; Occasionally required to sit and climb and balance. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.