Security Services, Smart Home Technology

Residential Service Technician

Greenville, SCOnsiteFull Time$45,000–$60,000 /yrPosted 9 days agoVisa sponsorship available

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Required skills

security systems
customer service
sales
mechanical aptitude
safety
company tools
equipment

Nice to have

alarm experience
telecom experience

Role summary

CPI Security is hiring a Residential Service Technician in Greenville, SC. This role involves servicing and maintaining residential security systems, troubleshooting issues, and performing home walkthroughs to identify opportunities for additional protection. The technician will communicate with customers, connect systems to central monitoring, and manage administrative tasks. The ideal candidate has a high school diploma, technical training, strong sales skills, mechanical aptitude, excellent communication and customer service skills, and a safety-first mindset. Alarm or telecom experience is a plus. Earnings range from $45,000 to $60,000 annually, with uncapped commission after training.

CPI Security is seeking a Residential Service Technician in Greenville, South Carolina to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income.

What You’ll Do:

Service and maintain residential security systems, ensuring timely and accurate troubleshooting

Perform home walkthroughs to determine optimal configurations and opportunities for additional protection

Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations

Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently

What We’re Looking For:

High school diploma or equivalent; technical training is a plus

Strong sales skills with mechanical aptitude for troubleshooting and repairs

Excellent communication, customer service, and a safety-first mindset

Professional appearance and demeanor; alarm or telecom experience is a bonus

What’s In It For You:

$45,000 to $60,000 average annual earnings (hourly training pay and 100% uncapped commission after training)

Opportunities for advancement and long-term career mobility

Every other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training)

Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance

Ready to apply?

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