Hearing Instrument Specialist
Required skills
- Hearing Instrument Specialist
- Hearing Instrument Specialist Trainee
- treatment plan
- counseling
- education
- clinical administrative functions
- phone calls
- reporting
- confidentiality
- company policies
Nice to have
- marketing
- public outreach
- community events
- lunch and learns
- health fairs
- senior living events
Role summary
A family-owned hearing care practice is seeking an exceptional Hearing Instrument Specialist or Trainee to provide personalized and exceptional hearing care. The role involves conducting hearing evaluations, fitting hearing devices, patient counseling, and assisting with clinical administrative tasks. The ideal candidate will have a patient-centered approach, strong communication and interpersonal skills, and a license to dispense hearing aids in California. Opportunities for involvement in marketing and community outreach are also present.
OUR MISSION – As a family-owned and operated practice, our mission is simply to provide personalized and exceptional hearing care. We have been helping patients in our community since 1979 and now have 4 locations. We understand the impact hearing loss can have on one's quality of life, and that's why we prioritize building personal relationships with our patients and listening to their concerns. Our goal is to make every visit to our practice a positive and comfortable experience, so patients can feel at ease discussing your hearing health. We believe that hearing health is whole health.
What We're Looking For:
We're seeking an exceptional Hearing Instrument Specialist or Hearing Instrument Specialist Trainee to join our team of dedicated professionals. Are you passionate about providing the best patient care as part of a growing team? We look forward to learning more about you!
What You'll Do:
Conduct diagnostic comprehensive hearing evaluations
Execute a treatment plan through excellent counseling and education
Recommend and fit proper hearing devices based on patient's needs
Assist in clinical administrative functions including phone calls, documentation, and reporting
Maintain confidentiality of all business and patient information
Adherence to company policies and procedures
May also be involved in marketing and public outreach, including community events, lunch and learns, health fairs, and senior living events
What You'll Need:
Demonstrated experience building strong and positive relationships with patients
Active CA Hearing Aid Dispensing license
Patient-centered approach with great listening skills
Strong communication skills and ability to influence others
Desire to work collaboratively as part of a diverse team of professionals
Flexible and adaptable; open to change and feedback
DO YOU WANT
To work in an exciting and fun private practice culture that utilizes state-of-the-art equipment and offers all manufacturers?
The opportunity to learn, grow, and expand your knowledge and skills?
WHAT WE OFFER
Independence – decision making in helping our patients hear their best
Creativity – input in marketing ideas, involvement in community outreach, offering stellar service differentiate us/you from everyone else
WHAT WE WANT
Energetic team player who is both collaborative and works well independently
Out of the box thinker and problem solver
Has interpersonal and persuasive skills
Is passionate and willing to go above and beyond
#LI-TB1
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