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Regional Traveling Baby Imaging Specialist - Phoenix

Phoenix, AZOnsiteFull TimePosted 29 days ago

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Required skills

  • plagiocephaly
  • pediatric
  • DSi®
  • Digital Surface Imaging
  • Intergy
  • Practice Management Software
  • infants
  • babies
  • customer service
  • tech savvy

Nice to have

  • child care
  • daycare
  • nanny
  • teacher
  • preschool
  • high-end retail

Role summary

Cranial Technologies, a leader in treating plagiocephaly and infant ear shapes, seeks a Regional Traveling Baby Imaging Specialist for their Phoenix area clinics. This role involves traveling to multiple clinic locations to perform 360° imaging using Digital Surface Imaging (DSi®) equipment, managing patient appointments and information in Intergy, and performing general medical office duties. The ideal candidate is tech-savvy, loves babies, provides outstanding customer service, is adaptable, and possesses strong problem-solving skills. Prior experience in infant care, high-end retail, or education is preferred. This is a hybrid role requiring local residency in the Phoenix area.

Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 500,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses.

Cranial Technologies also provides treatment with EarWell® to correct infant ear shapes without surgery. With over 600,000+ successful outcomes, EarWell® is a proven, non-invasive treatment option for families.

Cranial Technologies is looking for a Regional Traveling Baby Imaging Specialist! In this role, you will travel to our Cranial Technologies locations in the Phoenix area. This person must be locally based to be considered for the position. This position will work mainly in our clinics in the East and West Valley which include our clinics in Gilbert, Mesa, Desert Ridge, Phoenix, Goodyear, and Glendale. There will also be some travel to Flagstaff, Tucson, and possibly Yuma.

Our number one priority is our patients and their families. Families choose us because of the different kind of healthcare experience we offer through exceptional customer service, superior outcomes using the DOC Band®, EarWell®, and a passion for the babies we treat.

We’re looking for someone who is enthusiastic, loves providing outstanding customer service, is tech savvy, and most importantly, loves babies! Several of our successful Baby Imaging Specialists have come from child care environments (i.e., daycare, nanny, etc.), educational backgrounds (i.e., teacher, preschool, etc.), and high-end retail settings.

We will train you on the things unique to Cranial Technologies if you bring your problem-solving skills and “can do” attitude.

How you make an impact:

  • Provide outstanding customer service to all of our patients
  • Work as a team to complete a three dimensional, , 360° image for each baby using Digital Surface Imaging (DSi®)
  • Point person to calibrate, operate and ensure optimal performance of imaging equipment (DSi® system)
  • Schedule new patient and follow-up appointments into Intergy (Practice Management Software)
  • Obtain, enter and process patient information in Intergy
  • Medical office duties to include answering phones, clean patient rooms and room patients

    • How you show us what you've got:

  • Being adaptable and having an energetic and enthusiastic personality is a MUST
  • Ability to learn new things quickly and apply them in a fast paced, ever-evolving environment
  • Capability to juggle many duties while keeping the patient experience the top priority
  • Experience in one of the following; caring for or working with infants/children, high-end retail customer service, teaching, medical imaging

    • Physical Requirements:

  • Must be able to squat and bend
  • Must be able to lift at least 30 lbs
  • Must be able to position and handle patient to ensure DSi® images are captured
  • Must be able move at a fast pace

    • We offer an excellent benefits package:

  • Medical, Vision, and Dental Insurance
  • 401k Retirement Plan
  • 18 days Paid Time Off + 7 paid Company Holidays
  • Life Insurance
  • Short/Long Term Disability Insurance
  • The pay range for this position is $20.50 - $21.00 per hour plus additional travel bonus.
  • Opportunity to increase base pay in 3-6 months as part of a levels program that is based on performance and tenure!
  • Position is eligible for a sign on bonus
  • Travel Expenses covered by the company.

    • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

    Florida Candidates Only: We are an employer covered by AHCA's screening program and the person who fills this position will be required to complete this screening. No action is required on your part, and we will reach out once that screening is required. More information can be found here: https://info.flclearinghouse.com/

    You will receive a confirmation email stating your application has been submitted. If selected for next steps, you will receive a text and/or email notification from Cranial Technologies Recruiting. **Please keep an eye on your spam and junk mail**’

    Please no phone calls to the clinic or offices regarding the position.

    If you are unable to submit your application, please email the recruiting department at careers@cranialtech.com for assistance. 

    #LI-Onsite

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