Hotel Night Auditor - Full Time
Required skills
- night audit
- financial records
- customer service
- overnight shift
- balance
- reconcile
- financial transactions
- daily reports
- guest check-in
- check-out
Nice to have
- hotel front desk
- accounting
- Microsoft Office
- hotel management software
Role summary
Marriott Birmingham is seeking a full-time Hotel Night Auditor to manage overnight operations. Responsibilities include balancing financial transactions, preparing daily reports, assisting guests with check-in/check-out, resolving inquiries, and performing security checks. The ideal candidate has a high school diploma, prior hotel or accounting experience, strong attention to detail, excellent customer service and communication skills, and proficiency in Microsoft Office and hotel management software. Ability to work overnight shifts and weekends is required.
Hotel Night Auditor
Job Description
The Hotel Night Auditor is responsible for ensuring the accuracy of the hotel's financial records and providing exceptional customer service to guests during the overnight shift.
Key Responsibilities
- Balance and reconcile daily financial transactions.
- Prepare and distribute daily reports to management.
- Assist with guest check-in and check-out processes.
- Respond to guest inquiries and resolve any issues or complaints.
- Perform security checks throughout the hotel.
- Maintain accurate records of room occupancy and availability.
- Assist with other duties as assigned by management.
Qualifications
- High school diploma or equivalent
- Prior experience in hotel front desk or accounting preferred.
- Strong attention to detail and ability to work independently.
- Excellent communication and customer service skills
- Proficient in Microsoft Office and hotel management software
- Ability to work overnight shifts and weekends.
Physical Requirements
- Ability to stand for extended periods of time.
- Ability to lift up to 25 pounds.
- Ability to bend, stoop, and reach.
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