Manufacturing, Industrial Equipment, Logistics, Robotics

Aftermarket Sales Manager

Kentwood, MIOnsiteFull TimeManager / HeadPosted 1 month ago

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Required skills

aftermarket sales
material handling
service
parts
industrial battery service
operator training
sales strategy
customer satisfaction
customer retention
training

Nice to have

business management
marketing
entrepreneurship
professional selling
sales experience
material handling industry

Role summary

Crown Equipment Corporation is seeking an Aftermarket Sales Manager to lead their Aftermarket Sales Department. This role is responsible for maximizing the sale of material handling service, parts, industrial battery service, and operator training within the branch territory. Key duties include developing sales strategies, increasing customer satisfaction and retention, managing direct reports through recruitment, training, and development, and overseeing accounts receivables and vendor invoicing. The position requires a minimum of 5-7 years of related experience and a high school diploma. A Bachelor's degree in a business-related field or significant sales experience is preferred, along with material handling industry experience.

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Posting External

Job Duties

Manage the Aftermarket Sales Department to maximize the sale of material handling service and parts, industrial battery service, and operator training within the branch territory.
Develop sales strategies and conduct sales meetings. Coordinate activities among other managers ensuring proper communication. Review and approve sales-related functions as required.
Work to increase customer satisfaction and retention. Maintain direct contact with current and prospective Branch and National Accounts customers.
Recruit, select, train, develop, and counsel direct reports.
Review accounts receivables and vendor invoicing. Recommend payment terms and write-offs.

Minimum Qualifications

5-7 years related experience
High school diploma required.
Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.

Preferred Qualifications

Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience preferred.
Three to five years product, service, or parts sales experience. Material handling industry experience preferred.
Good communication, interpersonal, organizational and computer skills.
Completion of background check, drug screen, and physical required.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Ready to apply?

You'll be redirected to Crown Equipment Corporation's application page.