Director, AI Enablement

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We're looking for a Director of AI Enablement to lead Crunchyroll's enterprise-wide AI Enablement function and accelerate how AI gets adopted across the company.

This is not a traditional transformation or change-management role. We are looking for someone who can work directly with teams to understand how work gets done today, identify where AI and agents can materially improve or redesign those workflows, and turn those opportunities into practical solutions.

Reporting to the Head of Executive Office, you will own the AI Enablement agenda across Crunchyroll. You will lead a lean team, partner closely with Engineering, Enterprise Technology, Data, and other functions, and bring in external AI expertise where it can accelerate progress.

The mandate is designed to evolve. Success means building the capabilities, workflows, tools, and operating muscle so AI becomes embedded in how teams work across Crunchyroll.

Core Areas of Responsibility

Own Crunchyroll's enterprise-wide AI Enablement strategy, roadmap, priorities, and operating model

Work directly with teams across Crunchyroll to understand their workflows, identify high-value AI opportunities, and redesign how work gets done using AI, agents, and automation

Translate business problems into clear AI use cases and workflows, moving opportunities from discovery to prototype, implementation, and adoption

Help teams determine where AI can create meaningful value, including when to use simple AI tools, agentic workflows, automation, or deeper technical solutions

Partner with Engineering, Enterprise Technology, Data & Insights, IT, and other technical teams to move solutions from concept into scalable, secure, and production-ready applications

Own the company-wide AI learning and capability-building agenda, ensuring teams have the right programs, resources, experiences, and expertise to build practical AI fluency and apply it to their work

Identify, screen, and manage external AI experts, vendors, and partners who can accelerate capability-building, workflow redesign, and solution delivery

Build repeatable approaches, playbooks, and patterns that allow successful AI use cases and workflows to scale across functions

Establish the milestones, metrics, and governance for AI adoption and report progress through the Executive Office's existing operating cadence

Lead and develop a lean, high-performing AI Enablement team, setting priorities and concentrating resources on the highest-impact opportunities

Build networks and communities of practice across the company that help AI expertise and successful ways of working spread beyond the central team

Stay close to developments across AI, agentic systems, tools, and platforms, and translate what matters into practical opportunities for Crunchyroll

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Dallas office.

About You

We get excited about candidates, like you, because...

12+ years of experience, starting in engineering, computer science, software development, or a similar technical field before moving into strategy, management consulting, business transformation, or AI enablement

Proven experience leading enterprise AI enablement or AI transformation across multiple teams or functions

Track record of redesigning multiple complex, manual workflows using AI, agents, and automation, with measurable business impact

Strong ability to understand how a team works today, identify where AI can create value, and define a better way of working

Technical fluency in GenAI, AI agents, automation, APIs, data, and enterprise technology, without needing to be the person who builds the solution

Experience translating business needs into clear AI use cases and workflow designs that Engineering, ML, Data, or other technical teams can build and scale

Strong judgment about when to use existing AI tools, agents, automation, or more complex technical solutions

Experience setting AI priorities and taking initiatives from opportunity identification through implementation, adoption, and results

Strong executive communication and influencing skills, with the ability to work across business and technical teams

Experience leading small, high-performing teams

MBA or other advanced business degree preferred, but not required

About the Team

The Executive Office enables enterprise alignment, executive execution, and strategic acceleration, working to keep Crunchyroll's highest-priority work moving with clarity and speed.

AI Enablement sits within the Executive Office and serves as the company-wide capability responsible for accelerating practical AI adoption across Crunchyroll. The team works across functions to identify opportunities, redesign workflows, build organizational capability, and connect teams with the technology and expertise needed to put AI into practice.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

Receive a great compensation package including salary plus performance bonus earning potential, paid annually.

Flexible time off policies allowing you to take the time you need to be your whole self.

Generous medical, dental, vision, STD, LTD, and life insurance

Health Saving Account HSA program

Health care and dependent care FSA

401(k) plan, with employer match

Employer paid commuter benefit

Support program for new parents

Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

Courage. We believe that when we overcome fear, we enable our best selves.

Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

Kaizen. We have a growth mindset committed to constant forward progress.

Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.