Senior Human Resources Generalist

About Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/ About Culligan There’s nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com. Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what's right Consistently deliver exceptional results

Position Summary

Reporting to the Director of Employee Relations & Engagement, the Sr. Human Resources Generalist serves as a trusted partner to leaders and employees across Culligan Quench. 

This role provides HR consultation, including coaching managers on people leadership, guiding employee relations investigations, and advising organizational development initiatives. The Sr. HR Generalist will also support the design and execution of HR programs that align with enterprise goals and foster a fair, engaging, and compliant workplace.

The ideal candidate is local to King of Prussia, PA and can support a hybrid work model, being on-site 2x/week.

Key Responsibilities

• Provide day-to-day HR consultation and guidance to leaders and employees, including policy interpretation and resolution of employee relations matters. 
• Lead employee relations investigations, recommending appropriate actions and ensuring consistency with company policy and legal standards. 
• Partner with managers to implement performance management, coaching, and progressive discipline processes; support corrective actions up to and including terminations. 
• Facilitate organizational development efforts including succession planning, talent assessments, and leadership coaching. 
• Analyze workforce data (turnover, engagement) and prepare insights and recommendations for leadership. 
• Partner with TA and business leaders on workforce planning, selection, and onboarding processes. 
• Ensure proper maintenance and confidentiality of employee records and HR data systems. 
• Contribute to the design and execution of HR initiatives that align with business objectives. 

Qualifications

• Bachelor’s degree required; advanced degree or HR certification (PHR/SPHR/SHRM-CP/SHRM-SCP) preferred. 
• 4+ years of progressive HR experience with strong employee relations and organizational development exposure. 
• Demonstrated ability to coach and influence leaders at multiple levels. 
• Strong analytical and problem-solving skills, with the ability to interpret data and translate into actionable insights. 
• Excellent interpersonal, communication, and conflict-resolution skills. 
• Knowledge of employment laws/regulations and HR best practices. 
• Experience with HRIS (UKG) and ATS (Lever) preferred. 
• Experience with DarwinBox HCM a plus.
• Labor Relations experience preferred. 

Role Highlights

Career progression opportunities

Hybrid work model: Remote work 3 days a week, In office 2 days a week

What We Offer

Medical, Dental, Vision which start day one

401(k) match of 50% up to 6%

Life insurance 

Disability

Unlimited Paid Time Away

Parental leave

Additional voluntary benefits

Career progression opportunities

Coaching and professional development

Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Equal Opportunity Employer: We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race, color, religion, gender, disability, age, or other factors prohibited by law. Quench is an Equal Opportunity Employer.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.