
Sr. UX Designer
Role summary
Daikin Applied, a leading HVAC company, is seeking a Sr. UX Designer in Plymouth, MN. This hybrid role involves collaborating with product management on customer discovery, creating journey maps, wireframes, prototypes, and high-fidelity designs. The designer will test and iterate on concepts, work with software engineers, and analyze data to improve customer experience. Key responsibilities include operating within the UX process, advocating for customer needs, facilitating discovery sessions, designing and validating solutions, and leading design reviews. The role requires 5+ years of experience in UI design for mobile, web, and embedded systems, with expertise in customer discovery techniques and design tools like Figma or Sketch.
*Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!*
Daikin Applied is seeking a talented
Sr UX Designer
. The Sr UX Designer requires a zeal for understanding users, an outstanding attention to detail, and an exceptional eye for striking visuals. You will collaborate with product management on customer discovery; create journey maps, wireframes, prototypes, and high-fidelity designs; test and iterate on concepts; work closely with software engineers as they execute design requirements; and delve into analytics to understand the impact we are having on our customers’ experience with Daikin digital products. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location:
Plymouth, MN - Hybrid
What You Will Do
- Operate within the Daikin Applied UX process, which includes discovery, ideation, visualization, and testing
- Advocate the needs of the customer, fostering a shared understanding of the customer-centric intersection between design, content, business and brand
- Facilitate customer discovery sessions to uncover user needs, preferences, and pain points
- Design intuitive, low-friction solutions, validate them through iterative testing, and refine them based on user feedback, to ensure alignment with real-world expectations
- Work iteratively and collaboratively with a cross-disciplinary team (product owners, software engineers, researchers), using lean and agile methodologies to explore, test, and implement designs
- Lead end users, development team and partners with impact, and guide decision-making through a customer-focused approach rather then a ‘technology first’ mindset
- Develop comprehensive user journey maps and task flows to visualize end-to-end user experiences and foster a better understanding of customer behavior
- Sketch out low-fidelity wireframes, build interactive prototypes, and leverage Daikin Applied’s design system to deliver high fidelity mockups
- Lead design reviews to validate them with the design team, product managers, engineering teams, and business stakeholders
- Optimize the effectiveness of new and existing features by proactively planning, performing, and advocating validation techniques like usability testing, user research, and interpreting analytic data
Minimum Qualifications
- Bachelor’s degree in Computer Science or a related field or equivalent experience
- 5+ years of experience in design of mobile, web and embedded user interfaces
- Lead discovery activities and user testing
- Ability to work independently
- Signficant experience with customer discovery techniques, including user interviews, usability testing, and journey mapping
- Strong grasp of information architecture, design patterns, and interaction design for data-heavy applications
- Expertise using Figma, Sketch, or the equivalent
- Advanced knowledge of design systems and how to apply them, while still creatively solving design problems
- Understanding of HTML, CSS, and other web technologies
- Work visa sponsorship is not available for this position
Preferred Qualifications
- Master’s degree in Computer Science or a related field or equivalent experience
- 8+ years of experience in design of mobile, web and embedded user interfaces
Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
- Multiple medical insurance plan options + dental and vision insurance
- 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
- Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
- Short term and long-term disability
- 3 weeks of paid time off for new employees + 11 company paid holidays
- Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
- Paid sick time in accordance of the federal, state and local law
- Paid parental leave and tuition reimbursement after 6 months of continuous service
The typical annual base salary for this position ranges from $90,000 - $148,800 (+ 10-15% bonus) in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.
If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!
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