Insights Analyst, Client Services

Who we are

Datassential is a global food and beverage intelligence platform. By embracing billions of data points and AI, we offer a suite of innovative solutions that empower over 90% of the largest global brands in the food & beverage ecosystem to more effectively develop, market, and sell their products.

Datassential, headquartered in Chicago, USA, has gained momentum in global markets through its acquisition of CHD Expert (HQ: France) in 2022. Datassential recently received investment from New Mountain Capital and Endicott Capital, two top tier private equity firms. This significant milestone in our company’s journey enables us to accelerate our product roadmap and enhance our R&D efforts to deliver even more value-added features and solutions for our clients. 

Our global, remote-first team celebrates diverse backgrounds and new perspectives while cultivating expertise in all things food and beverage. Food brings people together, and there's room for everyone at Datassential's table.

What you will do

You will be part of our Insights team, also known as the “product and data experts” team for our clients. We design beautiful data-driven PowerPoint presentations that deliver insights and provide actionable business recommendations on everything food and beverage. We also provide clients with training on our tools and reports. You will start by mastering Datassential’s syndicated products and use that knowledge to support our clients’ needs through a variety of request types (reports, presentations, etc.). You will:

• Use our syndicated products to export data and generate clear, compelling, and impactful insight-driven stories that solve specific customer pain points.

• Provide actionable insights to our clients.

• Provide excellent customer service and lead with a customer-centric mindset

• Make project recommendations outside of the requested scope that would enhance the storytelling component, and listen for cues that indicate potential upsell opportunities

• Be the voice of the customer and collaborate with internal teams to provide feedback that helps improve our solutions

Requirements

• BA/BS in Marketing, Business, Psychology, Economics or similar field

• 3-5 years of experience in market research or business insights, emphasizing client communication, storytelling with data, and translating findings into business strategies (not a data analyst role).

• Strong analytical skills and the ability to distill diverse data sets into cohesive and succinct stories with attention to detail depending on the client need

• Outstanding organizational skills and the ability to manage multiple projects simultaneously

• Excellent communication and consultative skills in both writing and presenting to convey information clearly and effectively to a wide variety of client audiences

• Familiarity with G-Suite and intermediate knowledge of PowerPoint and Excel 

• Experience in foodservice a plus

• Position could be a senior-level analyst position based on experience

Benefits

• Competitive salary and eligibility for annual bonus

• Affordable Medical, Dental, and Vision Insurance, including a no cost employee-only plan

• Paid parental leave

• 401K with dollar-for-dollar company match up to 5%

• Unlimited PTO, recharge days, and Christmas through New Year break

• Remote Stipend (non-Chicago residents)

• Wellness Reimbursement or HQ Gym access

Our Table Welcomes All. We embrace diversity of both background and thought and foster an inclusive environment that extends an open landscape of opportunities to everyone. We invite each of us to simply be ourselves. We operate with respect and without judgment, celebrating both the power of the individual as well as our shared humanity.

The pay range for this role is $55,000k- $65,000/year. Actual compensation within the pay range will be decided based on factors including , but not limited to, skills, prior relevant experience and specific work location

Datassential is an E-Verify employer.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact careers@datassential.com.