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Human Capital Management, Software, SaaS

Information Technology Intern - Unpaid - Days

Olean, NYOnsitePart TimeJunior / Entry-levelPosted 1 month agoVisa sponsorship available

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Required skills

  • Windows O/S
  • Windows application
  • drivers license
  • technical publications
  • manuals
  • hardware
  • application problems
  • technical information
  • non-technical users
  • new software applications

Nice to have

  • Associates degree

Role summary

The IT Technician Intern will support the agency's information technology needs by developing, installing, and maintaining networking and telecommunication hardware and programs. This role involves providing technical support to users by troubleshooting hardware, software, and application issues, and coordinating resolutions with the IT team. The intern will also interpret and articulate technical information to non-technical users and provide technical instruction and demonstration.

JOB TITLE: IT Technician Intern

CLASSIFICATION: Part Time, Unpaid

PROGRAM/DEPARTMENT: Information Technology

IMMEDIATE SUPERVISOR: Director of Information Technology

POSITION SUMMARY: Support Agency’s information technology needs by developing, installing, and maintaining, networking and telecommunication hardware and programs; providing technical support to users. Provide technical support to users by receiving instructions from supervisor or designee; providing information, guidance and assistance in the use of software and equipment; working closely with IT team members to troubleshoot and coordinate positive resolution of concerns.
QUALIFICATIONS:

Minimum Education, Training & Experience:
High school diploma or equivalent

3 years acceptable combination related experience, training and education

Experience working with Windows O/S; Windows application

Valid drivers license, acceptable driving report and dependable transportation

Preferred Education, Training & Experience:
Associates degree in computer science or related field

ESSENTIAL SKILLS AND ABILITIES:

Ability to read, interpret and apply technical publications, manuals and other documents

Ability to troubleshoot and positively resolve an array of hardware, software, and application problems

Ability to effectively interpret and articulate technical information to non-technical users

Ability to effectively interpret new software applications and apply knowledge from one application to another 

Ability to provide effective formal and informal technical instruction and demonstration

Promote a value-based team environment by establishing and maintaining a positive working relationship with all levels of staff

Full Job Description Available Upon Request 
 
Benefits – Intandem Contact us for more Information

An equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or protected veteran status, and will not be discriminated against on the basis of disability.

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