Quality Management Specialist - Full Time - Days
Required skills
- Associates Degree
- Human Services
- Driver's license
- transportation
- flexible hours
- travel
- regulatory information
- development needs
- direct others
- instruction
Nice to have
- NYS regulations
- Federal regulations
- people with disabilities
Role summary
The Quality Management Specialist ensures regulatory compliance in service provision by investigating and resolving concerns, observing service delivery, and providing staff training. This role supports adherence to regulations, conducts internal audits, and identifies areas for continuous improvement within the Quality Management Department. The specialist acts as a resource for staff and management, ensuring financial integrity and effective implementation of corrective actions. The position requires an Associate's Degree, basic computer skills, a valid driver's license, and the ability to work flexible hours and travel between sites.
JOB TITLE: Quality Management Specialist
CLASSIFICATION: Full Time, Non-Exempt
PROGRAM/DEPARTMENT: Quality Management
IMMEDIATE SUPERVISOR: Director of Quality Management
POSITION SUMMARY: Ensure regulatory compliant provision of services by investigating, documenting and resolving QM concerns; performing ongoing observation and assessment of service delivery; providing instruction, feedback and support to staff/management. Support staff and management in maintaining adherence to regulatory requirements by serving as a visible resource for information and assistance. Ensure financial integrity of Agency programs and services by participating in internal audits of documentation and implementation of necessary corrective actions. Ensure continuing improvement of QM Department by monitoring status and communicating unmet needs to the director and VP.
QUALIFICATIONS:
Minimum Education, Training & Experience:
Associates Degree in Human Services or related
Functional knowledge of basic computer applications (i.e. e-mail, word processing)
Driver’s license, acceptable driving record, and dependable transportation
Preferred Education, Training & Experience:
Bachelor’s Degree in Human Services or related
One (1) year Human Services experience
Experience working with Federal and NYS regulations governing services to people with disabilities
ESSENTIAL SKILLS AND ABILITIES:
Ability to work flexible hours
Ability to travel between sites
Ability to comfortably able to interact with all levels of staff and enforce established regulations and policies
Ability to accurately and effectively interpret and communicate technical and regulatory information to all levels of staff and management
Ability to accurately identify development needs and comfortably make recommendations
Ability to effectively direct others in achieving regulatory objectives
Ability to provide formal and informal instruction and training to staff
SALARY:
$24 - $28 per hour dependent upon experience
Full Job Description Available Upon Request
Benefits – Intandem Contact us for more Information
An equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or protected veteran status, and will not be discriminated against on the basis of disability.
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