Senior Human Resources Coordinator

Job Summary:

The Senior HR Analyst Coordinator provides advanced analytical, systems, reporting, and operational support across the Human Resources function. This role transforms workforce data into accurate reports, meaningful insights, and actionable recommendations for HR leadership, HR Business Partners, and business leaders. The Senior HR Analyst analyzes employee lifecycle trends, maintains HR data integrity, develops recurring and ad hoc workforce reporting, supports compliance and audit readiness, and evaluates HR processes and systems for improvement opportunities. The role also serves as a knowledgeable resource for complex HR transactions and employee inquiries. Success requires strong analytical judgment, advanced Excel and HRIS capability, attention to detail, confidentiality, and the ability to communicate findings clearly in a fast-paced environment.

Accountabilities & Responsibilities:

HR Analytics, Reporting & Insights

• Analyze workforce data to identify trends, patterns, risks, and opportunities related to headcount, turnover, staffing, movement, absenteeism, and other HR measures.
• Develop, validate, and distribute recurring and ad hoc HR reports, dashboards, metrics, and workforce analyses for HR and business leaders.
• Translate data findings into clear summaries, observations, and recommendations that support workforce planning and informed decision-making.
• Reconcile data across HR systems and source documents, investigate discrepancies, and implement corrective actions.
• Establish and maintain reporting definitions, documentation, and quality-control procedures to promote consistent and reliable HR information.
• Prepare analysis and presentation materials for HR leadership, workforce reviews, audits, and annual HR processes.

HRIS, Data Governance & Process Improvement

• Process and validate complex employee lifecycle transactions, including hires, transfers, promotions, compensation changes, leaves of absence, and terminations.
• Maintain the accuracy, completeness, and confidentiality of employee data through routine audits, exception reporting, and timely correction of discrepancies.
• Serve as a functional resource for HRIS reporting, system navigation, access questions, and data-related issues.
• Participate in HR system testing, updates, implementations, integrations, and data-validation activities.
• Analyze HR workflows and controls, identify inefficiencies or risks, and recommend process, reporting, or system improvements.
• Document standard operating procedures, process maps, data definitions, and reporting requirements.

HR Operations & Employee Lifecycle Analysis

• Provide advanced operational support and guidance for employee lifecycle processes, HR policies, benefits, timekeeping, and employment-related procedures.
• Review transactions and documentation for accuracy, completeness, compliance, and alignment with established processes.
• Analyze onboarding and offboarding activity, completion rates, and recurring issues; recommend improvements to the employee experience and process controls.
• Partner with HR Business Partners, Payroll, Benefits, Talent Acquisition, and business leaders to research and resolve complex employee data or process issues.
• Support employee engagement, recognition, and other HR initiatives through data analysis, tracking, and outcome reporting.

Talent Acquisition Support

• Provide day-to-day support for recruiting activities, including monitoring open requisitions, candidate movement through the hiring process, hiring activity, and pre-employment completion status. 
• Maintain accurate applicant tracking system records and recruiting documentation to support talent acquisition operations and reporting needs. 
• Assist recruiters and hiring managers by identifying and helping resolve process issues, data discrepancies, and candidate experience concerns. 
• Coordinate and support pre-employment activities, including background checks, drug screenings, onboarding documentation, compliance requirements, and exception follow-up. 
• Support recruiting events, career fairs, and workforce outreach activities by coordinating logistics, tracking participation, and providing required data and materials. 
• Respond to recruiting inquiries and provide administrative support to recruiter, candidates, hiring managers, and other stakeholders throughout the hiring process.
• Assist with routine and ad hoc reporting requests by gathering and validating recruiting data to support operational decision-making.

Compliance, Audit & Controls

• Analyze HR records and transactions for compliance with company policies, document-retention requirements, and applicable employment practices.
• Coordinate data collection, validation, and evidence preparation for internal and external audits.
• Maintain and audit compliance records related to I-9 administration, E-Verify, required postings, personnel documentation, and workforce reporting.
• Identify control gaps, recurring exceptions, and documentation risks; recommend corrective actions and track resolution.
• Support the implementation, communication, and measurement of HR policies, procedures, and controls.

HR Programs, Projects & Vendor Analysis

• Support performance management, talent reviews, open enrollment, employee development, compensation activities, and other annual HR processes. 
• Maintain project trackers and provide administrative support for HR initiatives and continuous improvement efforts. 
• Assist with research, data gathering, and special HR projects as assigned. 
• Support vendor administration by processing purchase orders, tracking invoices, and coordinating service-related activities. 
• Prepare reports, presentations, and materials for HR leadership and project teams. 
• Coordinate follow-up actions, monitor deadlines, and help ensure timely completion of HR programs and projects.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Must have legal authorization to work in the United States on a full-time basis.
• Demonstrated ability to analyze HR data, recognize patterns and discrepancies, and communicate meaningful findings.
• Strong analytical judgment, problem-solving skills, and attention to detail.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee and workforce information.
• Strong written, verbal, and interpersonal communication skills, including the ability to present data clearly to varied audiences.
• Ability to manage multiple priorities, independently organize work, and meet deadlines in a fast-paced environment.
• Advanced proficiency in Microsoft Excel; proficiency in Word, PowerPoint, and Outlook.
• Experience using HRIS platforms and reporting tools, preferably ADP Workforce Now.
• Working knowledge of HR operations, employee lifecycle processes, data governance, and compliance documentation.

Education and Experience:

• Bachelor's degree in Human Resources, Business Administration, Data Analytics, Finance, or a related field preferred.
• 4-6 years of progressive experience in HR analytics, HR operations, HRIS, reporting, payroll, recruiting analytics, or a related discipline.
• Demonstrated experience developing HR reports, analyzing workforce data, reconciling information, and presenting findings.
• Experience supporting employee lifecycle processes in a manufacturing, industrial, refining, or unionized environment preferred.
• Experience working with HRIS platforms, applicant tracking systems, and large employee-data sets.
• Knowledge of HR documentation, employment practices, compliance administration, and data privacy principles.

Skills & Competencies:

HR Analytics & Business Insight

• Workforce metrics and trend analysis
• Data interpretation and recommendations
• Dashboard and report development
• Research and problem solving

HRIS & Data Management

• HRIS reporting and transaction processing
• Data validation, reconciliation, and auditing
• Data governance and documentation
• System testing and process controls

Process Improvement & Compliance

• Root-cause analysis
• Process mapping and optimization
• Audit readiness and control monitoring
• Records and compliance administration

Technical Skills

• Advanced Microsoft Excel
• Microsoft Word and PowerPoint
• HRIS and applicant tracking systems
• Data visualization and presentation

Professional Competencies

• Analytical judgment
• Accuracy and attention to detail
• Confidentiality and integrity
• Clear written and verbal communication
• Accountability and initiative
• Collaboration and continuous improvement

Physical requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to drive and/or travel by bus and/or shuttle to various locations within the refinery. 
• Must currently hold or be able to qualify to receive a Transportation Worker Identification Credential (TWIC) card. Note, information regarding TWIC qualification standards may be found at https://www.tsa.gov/forindustry/twic