Mission Director - Navy (Mission Systems & Aviation)
Required skills
- Navy Domain
- customer retention
- customer satisfaction
- account expansion
- revenue retention
- time-to-value
- product adoption
- trusted advisor
- hero advocacy
- hero health score
Nice to have
- software delivery
- security pipelines
- deployment automation
Role summary
Defense Unicorns is seeking a Mission Director for the Navy Domain to focus on customer retention, satisfaction, and account expansion within the Federal Business Unit. This role involves building strong relationships with Navy mission partners, ensuring their success and driving product adoption to achieve high retention rates and identify growth opportunities. The Mission Director will act as a trusted advisor, relay customer feedback to the Product team, and track key performance indicators. The ideal candidate will have experience in customer relationship management, account expansion, and federal sales, with a strong understanding of the Navy's mission objectives and the ability to navigate complex government contracts. Experience with cloud-native technologies and secure software delivery practices is also relevant.
EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION REQUIRES U.S. CITIZENSHIP.
This position offers a base salary of $145,000–$185,000. (Total on-target earnings of $290,000–$370,000.)
Role Description
The Mission Director is a quota-carrying, full-lifecycle business owner responsible for identifying, shaping, closing, and executing new business within PAE Mission Systems/ Aviation.
We are seeking Mission Directors across two areas of focus:
You will build trusted relationships with Mission Heroes (our customers), identify meaningful problems, shape solutions using Defense Unicorns products, and lead opportunities from initial discovery through contract award. Once awarded, you will remain accountable for the contract throughout its lifecycle, including cost, schedule, performance, staffing, margin, and customer satisfaction.
This role is designed for someone who wants broad ownership. As the portfolio grows in size and complexity, Mission Directors will increasingly lead through program managers and delivery leaders while retaining accountability for portfolio outcomes.
Responsibilities
The listed responsibilities are not exhaustive, and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who can adapt and take on new responsibilities as they arise.
1. Build the Business
2. Shape and Close Opportunities
3. Own Contract Execution
4. Build and Lead the Team
5. Grow the Portfolio
Location Requirements
Location expectations vary by mission area:
Mission Systems: Candidates must be located in San Diego, CA/ West Coast and willing to travel as needed.
Naval Aviation: Candidates located near Patuxent River or the Washington, DC metropolitan area are preferred.
Clearance & Travel
Experience and Qualifications
Mission Systems: NAVWAR, Naval C4ISR, or a closely related defense environment.
Naval Aviation: Navy or Marine Corps aviation, NAVAIR, or a closely related defense environment.
Candidates should have relevant experience and customer relationships within their respective mission area. Experience across both areas is not required.
Who We Are
Defense Unicorns delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and security for the advancement of progress and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising security. Our team is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market.
What We Do
We create and deliver secure solutions for continuous software integration and delivery. Defense Unicorns consolidates the best practices for security pipelines, testing, and deployment automation in order to meet the high security requirements valued by mission owners. Our solutions are agnostic by design and we believe that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and outside the federal market buy and integrate software more easily.
Who We Serve
Defense Unicorns’ customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products.
What We Work On
Benefits Our Unicorns Enjoy
Health:
Financial:
Leave:
Learning:
Don’t have all the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don't meet every requirement listed.
At Defense Unicorns, we're committed to diversity. If you're enthusiastic about the role but don't match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
CCPA DISCLOSURE
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