Field Service Engineer 2- Afton, Texas
Required skills
- Field Service Engineer
- on-site support
- installation
- configuration
- integration
- maintenance
- repair
- diagnosis tools
- customer experience
Nice to have
- technical expertise
- analytical practices
Role summary
Dell Technologies is seeking a Field Service Engineer 2 in Afton, Texas. This role is responsible for providing on-site technical support to customers, including installation, configuration, maintenance, troubleshooting, and repair of products. The Field Service Engineer acts as a trusted liaison, collaborating with internal teams to deliver solutions and ensure a high-quality customer experience. The position emphasizes technical expertise, problem-solving, and customer service.
Field Services Engineer 2
At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we’re responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.
Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Afton, Texas.
What you’ll achieve
As a Field Service Engineer, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.
Who We Are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.
Visit our Culture Code page to learn more about how we work and lead.
