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Retail, Apparel, E-commerce

Remote Hotel & Resort Reservation Specialist

RemoteRemoteFull TimePosted 24 days agoVisa sponsorship available

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Required skills

  • reservations
  • client inquiries
  • bookings
  • recommendations
  • travel suppliers
  • industry trends
  • travel policies
  • supplier offers
  • client interactions
  • training sessions

Nice to have

  • customer service experience
  • sales experience

Role summary

We are seeking a detail-oriented and customer-focused Remote Hotel & Resort Reservation Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service. Responsibilities include researching, planning, and booking cruises, hotels, and vacation packages, providing personalized recommendations, and working with travel suppliers. You will also handle client inquiries and maintain accurate booking records. The ideal candidate has excellent communication and customer service skills, a passion for travel, and is comfortable using online booking platforms. Prior customer service or sales experience is a plus.

Remote Hotel & Resort Reservation Specialist Location: Remote (U.S.) About Us: We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients. Job Description: We are seeking a detail-oriented and customer-focused Remote Hotel & Resort Reservation Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.

Responsibilities:

  • Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
  • Provide personalized recommendations based on clients’ preferences and budgets.
  • Work closely with top travel suppliers to secure exclusive deals and promotions.
  • Stay informed on industry trends, travel policies, and supplier offers.
  • Handle client inquiries, modifications, and cancellations in a professional and timely manner.
  • Maintain accurate records of bookings and client interactions.
  • Participate in training sessions and supplier webinars to enhance industry knowledge.

    • Qualifications:

  • Must be 18+ and legally authorized to work in the U.S.
  • Excellent communication and customer service skills.
  • Passion for travel and helping others create unforgettable experiences.
  • Self-motivated with the ability to work independently.
  • Comfortable using online booking platforms and learning new software.
  • Prior experience in customer service or sales is a plus but not required.
    • How to Apply: If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.
    Ready to apply?
    You'll be redirected to Destination Knot's application page.

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