Retail, Apparel, E-commerce

Online | Vacation Support Specialist

RemoteRemoteFull TimePosted 12 days agoVisa sponsorship available

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

dependable
service-driven
organized
tech-savvy
travel research
quotes
itinerary preparation
coordinate with travel suppliers
confirm reservations
special requests

Nice to have

prior customer service experience
prior administrative experience
prior travel experience
travel industry

Role summary

A growing travel company seeks a dependable and service-driven Vacation Support Specialist for a remote role. This position assists the travel planning team by conducting research, preparing quotes and itineraries, coordinating with suppliers, tracking payments, distributing documents, and providing client and advisor support. The role requires comfort with email, online platforms, and basic spreadsheet tools, along with strong organizational, communication, attention to detail, and time management skills. Prior customer service, administrative, or travel experience is a plus. Training is provided, and the role offers a flexible schedule, mentorship, and advancement opportunities.

About Us

We are a growing travel company passionate about creating unforgettable vacations—from romantic honeymoons and destination weddings to luxury escapes and family adventures. We pride ourselves on offering white-glove service, expert guidance, and a supportive team environment that values both personal growth and client satisfaction. Job Description:
We are looking for a dependable and service-driven Vacation Support Specialist to provide essential assistance to our travel planning team. This remote role is ideal for individuals who are organized, tech-savvy, and eager to work behind the scenes in the travel industry. You’ll play a key part in ensuring our clients have smooth, stress-free travel experiences from beginning to end. Key Responsibilities:
Assist with travel research, quotes, and itinerary preparation Coordinate with travel suppliers to confirm reservations and special requests Track payment deadlines and booking updates Help distribute travel documents, confirmations, and trip reminders Provide exceptional follow-up and support to both clients and advisors Maintain accurate records and client details within CRM tools Support administrative and customer service tasks for travel advisors Qualifications:
Excellent organizational and communication skills Comfortable using email, online platforms, and basic spreadsheet tools Prior customer service, administrative, or travel experience is a plus Strong attention to detail and time management Enthusiastic about the travel industry and eager to learn Training is provided—no previous travel certification required What You’ll Gain:
Flexible work-from-home schedule
Personalized training and mentorship
Eligibility to earn income through client support, special projects, and team performance initiatives Access to travel perks and industry discounts after training Pathways for advancement into planning, sales, or leadership roles How to Apply:
If you're ready to build a meaningful role in the travel space while supporting others in creating dream vacations, we’d love to connect with you. Apply today and grow with us at Destination Knot!

Ready to apply?

You'll be redirected to Destination Knot's application page.