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Retail, Apparel, E-commerce

Remote Client Relations Advisor

RemoteRemoteFull TimePosted 11 days agoVisa sponsorship available

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Required skills

  • travel
  • client relations
  • customer service
  • booking
  • organizational habits
  • proactive mindset
  • tech-savvy
  • enthusiasm for travel

Nice to have

  • tourism
  • hospitality

Role summary

Seeking a Remote Travel Specialist to guide clients through their travel journey, from planning to return. Responsibilities include assisting with bookings, answering inquiries, managing updates, and resolving challenges with professionalism. The role requires excellent communication, customer service experience (ideally in travel), attention to detail, tech-savviness, and a passion for travel. This is a remote position with flexible hours and travel perks.

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

Key Responsibilities:

  • Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
  • Support clients with booking modifications, cancellations, and special travel requests.
  • Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
  • Follow up with clients to confirm travel plans and gather feedback post-trip.
  • Address concerns with empathy and efficiency, ensuring client satisfaction 

    • Benefits:

  • Remote flexibility – work from anywhere, with hours that fit your lifestyle.
  • Exclusive travel perks and access to industry-only discounts.
  • Professional growth – ongoing training and support from a dedicated team.
  • Be part of a passionate community focused on building dreams and memories through travel. 

    • What We’re Looking For:

  • Excellent communication skills—both written and verbal.
  • A background in customer service, ideally within travel, tourism, or hospitality.
  • High attention to detail, strong organizational habits, and a proactive mindset.
  • Tech-savvy and able to learn new systems and booking tools quickly.
  • A genuine enthusiasm for travel and helping others create memorable experiences. 
    • Candidates Must be a Resident of the following countries:  United States, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Ireland, Israel, Italy, Jamaica, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Portugal, Saint Kitts and Nevis, Saint Lucia, Spain, Sweden, Trinidad and Tobago, United Kingdom, Uruguay 
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