Retail, Apparel, E-commerce

Fully Remote | Travel Customer Support | We Will Train You

RemoteRemoteFull TimePosted 12 days agoVisa sponsorship available

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Required skills

travel inquiries
vacation research
reservations coordination
booking support
flights
hotels
cruises
vacation packages
client records
customer service

Nice to have

prior customer service experience

Role summary

Seeking a remote Travel Customer Support representative to assist clients with vacation research, reservations, and general travel inquiries. No prior travel experience is required; comprehensive training will be provided. Responsibilities include responding to client questions, assisting with booking flights, hotels, cruises, and packages, providing pre- and post-travel communication, reviewing reservations, maintaining client records, and delivering excellent customer service. Qualifications include strong communication skills, comfort with online systems and booking platforms, detail-orientation, organizational skills, and the ability to work independently remotely. Prior customer service experience is helpful but not mandatory.

Position Overview

We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.
No prior travel industry experience is required. Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role. Key Responsibilities:
Respond to client inquiries regarding vacation options and travel details
Assist with booking support for flights, hotels, cruises, and vacation packages
Provide clear communication before, during, and after travel
Review reservations for accuracy and completeness
Maintain organized client records and documentation
Deliver high-quality customer service with professionalism and care Qualifications:
Strong communication skills (written and verbal)
Comfortable navigating online systems and booking platforms
Detail-oriented with solid organizational skills
Ability to work independently in a remote environment
Prior customer service experience is helpful but not required What We Offer:
Structured onboarding and step-by-step training
Access to travel booking tools and supplier resources
Flexible remote work environment
Collaborative and supportive team culture Who This Role Is Ideal For:
Individuals seeking entry into the travel industry
Career changers exploring a new field
Professionals returning to the workforce
Candidates looking for a remote, service-focused role

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