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DHL Verified
Logistics, Shipping, Supply Chain, Transportation

Quality Technician II

Manchester, PAOnsiteFull Time$18–$19 /hrPosted 1 month agoVisa sponsorship available

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Required skills

  • Quality Technician
  • Quality Audits
  • Quality Defects
  • Deviations
  • Outbound Loads
  • QMS

Nice to have

  • Quality Assurance Training

Role summary

DHL Supply Chain is seeking a Quality Technician II to join their team. This role involves executing assigned tasks to support the QA System, performing quality audits, inspections, and documentation, and assisting operations in investigating deviations. The ideal candidate will have a High School Diploma or equivalent, a forklift operator certificate, and possess strong attention to detail, be team-oriented, and quality-driven. This is an onsite, full-time position with a pay rate of $18.45 per hour plus a $0.50 per hour premium for cooler work. DHL offers a comprehensive benefits package including medical, dental, vision, PTO, 401(k) with match, and tuition reimbursement.

DHL Supply Chain is Hiring!

At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Auditing for quality defects/deviations and assisting operations in investigating deviations & completing audits for outbound loads accurately

Position: QA Tech II

Shift: 1st shift

Hours: 7:00am –; 5:00pm

Days: Monday –; Thursday

Pay: $18.45 per hour +$0.50 per hour premium for working in a cooler

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Attention to detail, team oriented, quality driven

Be part of the world’s largest logistics company!DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

- Affordable medical, dental, and vision coverage available beginning on your 30th day

- PTO program for all associates, including paid holidays and vacation

- 401(k) with generous company match

- Tuition reimbursement program

- Excellent training and career advancement opportunities

Grow your skills. Shape your world.


Role Purpose:

Execute assigned tasks to support establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support.

Key Accountabilities:

  • Perform Quality audits, inspections and documentation.
  • Perform daily quality assurance activities as required or directed by management.
  • Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
  • Support QA training for new and existing associates.
  • Support coordination of QA license, permit and registration activities.
  • Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives.

Required Education and Experience:

  • High School Diploma or Equivalent
  • Forklift operator certificate or satisfactory completion of forklift training program with the first 30 days of employment
  • Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.

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#LI-DNI

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