QC Receiving Technician - Incoming Inspection

Position: QC Receiving Technician – Incoming Inspection

Department: Quality 

Report To: Sr. Quality Control Manager

☐ Exempt ☒ Non-exempt

Job Summary:

The QC Receiving Technician is responsible for performing incoming inspections of all received components, packaging materials, labels, and other materials to ensure compliance with approved specifications and quality requirements. This position works within the Receiving Warehouse and serves as the quality gatekeeper before materials are released for use. The role also performs warehouse quality audits, verifies inventory conditions, and maintains accurate quality disposition records.

 Job Responsibilities:

 Incoming Material Inspection & Release

• Serve as the primary Quality Control representative in the Receiving Warehouse, ensuring all incoming materials meet company quality standards prior to release for production. 
• Perform detailed incoming inspections of components, packaging materials, labels, inserts, and other received materials to verify compliance with approved specifications. 
• Verify received materials against purchase orders, approved specifications, and receiving documents.
• Conduct dimensional inspections using calipers, scale and other measurement tools to confirm materials meet specified requirements and tolerances. 
• Review and complete QC Receiving Disposition documentation accurately and in a timely manner, ensuring all inspections and material status decisions are properly recorded. 
• Evaluate incoming materials against approved specifications, inspection criteria, and applicable quality requirements. Independently approve and release materials that fully meet established acceptance criteria.

Nonconforming Material & Quality Holds

• Identify, document, segregate, and place out-of-specification (OOS) or potentially nonconforming materials on hold or quarantine. Escalate the issue to Quality Management for review and final disposition through the established Nonconformance (NC) process.
• Administer quality hold activities, including the placement, tracking, and removal of quality holds within warehouse inventory systems.

Warehouse Quality & Material Control

• Perform routine warehouse quality audits to verify compliance with storage, handling, and material control requirements. 
• Inspect pallets, storage racks, and warehouse locations for damaged materials, broken boxes, exposed product, contamination risks, pest activity, and other conditions that may affect product quality. 
• Verify all materials are properly identified, labeled, and stored in designated locations.
• Ensure warehouse storage conditions support product integrity and comply with GMP, safety, and company requirements. 
• Support warehouse material management by verifying proper staging, identification, storage, and inventory control of materials throughout the facility.

Label Control

• Manage label issuance, returns, reconciliation, and disposition activities to ensure proper label control and inventory accuracy.

Quality Documentation & Compliance

• Maintain inspection records, audit reports, logs, and quality documentation in accordance with regulatory and company requirements. 
• Support internal audits, customer audits, and continuous improvement initiatives related to receiving, material control.
• Maintain a high level of attention to detail while ensuring inspection activities are completed efficiently and within established timelines. 
• Promote a culture of quality, compliance, accountability, and continuous improvement throughout warehouse operations. 
• Follow all company safety policies, GMP requirements, SOPs, and quality system procedures.

Investigations & Cross-Functional Support

• Collaborate with Warehouse, Quality Assurance, Purchasing, and Manufacturing personnel to resolve receiving and material quality issues. 
• Participate in investigations related to material defects, damaged shipments, supplier-related quality concerns, and warehouse nonconformances. 

Job Requirements:

• High school diploma or GED required.
• Minimum of 1 year of experience in a quality control, warehouse inspection, receiving, inventory control, or manufacturing preferred.
• Experience working in a GMP-regulated environment preferred within dietary supplements, food, or pharmaceuticals.
• Proficient in the use of calipers and basic measuring instruments.
• Ability to read and interpret specifications, drawings, dimensions, and tolerances.
• Ability to identify material defects, packaging issues, and storage nonconformances.
• Strong attention to detail and organizational skills.
• Basic computer skills including Microsoft Office and inventory management systems.
• Ability to accurately complete inspection and disposition documentation.
• Effective communication and documentation skills.
• Ability to lift up to 50 lbs and perform standard physical duties in the workplace.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving and follow-up skills.
• Ability to work independently and collaboratively across departments.

Physical Requirements:

• Ability to work in a warehouse environment.
• Ability to stand, walk, bend, and perform inspections throughout the shift.
• Ability to lift and move materials up to 50 pounds.
• Ability to perform visual inspections of materials, pallets, and warehouse locations.

Note: Employees may be crossed trained in any or all areas. At any point in time an employee may be asked by the manager to perform responsibilities outside the areas indicated above.

The SOPs necessary to perform the above responsibilities are listed on the Personal Training Record developed for this position.